DeskAlerts Add-ons

Customize your solution quickly and easily

Active Directory/LDAP add-on
If your company uses Active Directory, the Active Directory / LDAP add-on allows you to synchronize DeskAlerts with your Active Directory in real time, significantly speeding up deployment and increasing usability. The Active Directory/LDAP add-on supports synchronization across unlimited domains.

SMS add-on
The DeskAlerts SMS add-on allows you to send messages to mobile devices, enabling you to reach users even when they are out of the office. This feature is especially useful for emergency alerts.

Encryption add-on
The encryption add-on encrypts all messages sent between the DeskAlerts server and client with 128 bit encoding. This add-on is for organizations that use public networks to connect the client to the server, as well as for those with heightened security concerns.

Survey manager add-on
The Survey manager allows you to create and send an instant survey. DeskAlerts surveys can be created within seconds and deliver results within minutes. It's the fastest way to get feedback from your employees.

Extended statistics add-on
With this add-on, the DeskAlerts Control Panel provides enhanced statistics by dates. You can get results by users, alerts, or surveys, and check to see who hasn't read or received alerts.

On-demand add-ons
Certain business applications can be very customizable, which requires that add-on services be fully customized in order to integrate with the application. That is why, in addition to our standardized add-ons, DeskAlerts also offers extensive custom add-ons. DeskAlerts can create an add-on that integrates your DeskAlerts solution with:

• Microsoft SharePoint
• Lotus Notes/Domino
• SugarCRM
• SalesForce
• HP Service Desk