Why Desktop Notification?

DeskAlerts cuts through the noise to communicate directly with users

DeskAlerts is a high impact and more effective way to send internal messaging that grabs the reader's attention. As a solution designed specifically to deliver one-way, eye-catching desktop alerts that cannot be skipped, ignored, or saved for "later," DeskAlerts offers many advantages over other popular methods of communication.

Instant Messaging (IM) is a two-way system designed for one-on-one chatting. Really Simple Syndication (RSS), email, and the company intranet are passive forms of communication that require the user to look for and read information - when they have set aside some time. DeskAlerts has been specially developed to act as a one-way messaging system to send important messages directly to the user's desktop.

DeskAlerts is superior to other message and information sources in the following ways:

It's possible to contact everyone worldwide
It is not possible to phone every single person in the organization with news, urgent information. Email cannot grab attention instantly, and the intranet or an RSS feed are only effective if the user is actively seeking them. DeskAlerts is the only mass-communication method.

Gain a dedicated channel for critical information
Unlike IM or RSS, DeskAlerts is the only communication system to provide a dedicated channel for reaching employees with critical information - there is no need to "compete" with other, less important communications.

The message is captivating and exciting
DeskAlerts messages can be formatted with very different looks, and can include videos, presentations, sounds and graphics to make them more attention-grabbing.

Users do not need to be logged in order to receive messages
Email, RSS feeds, and the intranet require the user to make a conscious decision to log on and check for information. DeskAlerts reaches every desktop and does not require the user to be logged on.

The message finds them - not the other way around
Email, RSS, voicemail, and the intranet require the user to actively seek the information, DeskAlerts messages automatically pop up on top of the computer screen. There is no user action required.

Users must acknowledge and engage with the message
Email messages, RSS, voicemail, and IM notifications can be come overwhelming, and can be easily ignored, meaning that the information becomes lost or outdated before the user has a chance to read it. With DeskAlerts, the user cannot skip, ignore, or save the message for later. They must read it and acknowledge it before they can continue what they were doing.

Employees can be more productive
Email and RSS can be very distracting - a "quick check" could sidetrack an employee for several minutes or longer. With DeskAlerts, users can instantly see and respond to information and move on without changing tasks.

Save bandwidth and track documents more easily
DeskAlerts has the ability to send a document link, while storing the actual document on the server. This requires less bandwidth and allows for easier document tracking.

100% guaranteed delivery with message and user tracking
With RSS, email, IM, voicemail, and the intranet there is no way to tell if the user has actually received the information or not. With DeskAlerts' 100% guaranteed delivery and central database storage, you can be sure that everyone received the message, and track and store messages and responses for easy reference and reporting.