DeskAlerts Blog

IT Onboarding Process Checklist For New Hires

Caroline Duncan - Feb 8, 2022 8:37:00 PM

Developing a consistent process to onboard new employees into your organization ensures that from the very start they feel as though they are part of a cohesive team, while management can also be assured that important information is consistently shared with everyone new.

Topics: HR Communications- IT Issues

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IT Departments in Hospitals: Role And Benefits

Caroline Duncan - Jan 13, 2022 7:00:00 PM

Hospital IT departments have an essential role to play in assisting hospital staff to manage and care for patients. These systems are so essential and ingrained into modern-day hospitals that it can literally be a matter of life or death if they stop working effectively.

Topics: Healthcare- IT Issues- IT communications- Digital signage

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CIO Priorities 2022

Caroline Duncan - Dec 31, 2021 12:15:00 AM

The past two years have been challenging for everyone, not least of all the technology leaders in companies who have suddenly had to restructure their operating environments to accommodate employees working in different ways as a result of the COVID-19 pandemic. Fortunately, constant change is nothing new for the Chief Information Officer (CIO) and other technology leaders in organizations who increasingly face unique challenges as they navigate an ongoing landscape of rapid technological change, security threats and skills shortages across the industry in 2022.

Topics: IT Issues- Business Continuity- IT communications

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9 Most Useful It Outage Notification Templates

Caroline Duncan - Oct 29, 2021 12:30:00 AM

In the modern business environment, your employees rely on a range of IT systems to be able to do their jobs. This includes software and hardware, phone systems and internet access.

Topics: Helpdesk- IT Outage- IT Issues

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What to Include in an IT Outage Notification

Caroline Duncan - Jan 24, 2019 11:10:00 AM

Your employees rely on different IT systems in order to do their jobs and help your company to run efficiently and effectively.

Topics: Helpdesk- Internet Security- IT Outage- IT Issues

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Does Your IT Department Have Effective Communication?

Caroline Duncan - Jan 22, 2019 11:00:00 AM

While the staff in the IT department might be hard-working, dedicated professionals who are committed to delivering excellent information technology solutions to the company, they may not get the recognition they deserve because of poor communication.

Topics: Corporate Communication Tools- Mass notification- IT Issues

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CIO Challenges for 2019

Caroline Duncan - Jan 16, 2019 1:34:33 PM

The Chief Information Officer (CIO) often has a metaphoric tightrope to walk in any organization, delivering innovation, adding value, but also troubleshooting and delivering savings as well.

Topics: Alert Software- Cybersecurity- Internet Security- IT Outage- IT Issues

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How to Create an IT Budget

Caroline Duncan - Sep 14, 2018 12:26:22 PM

So it’s time to prepare a budget for your IT department. Perhaps this is the first time to do it, or maybe it’s an annual task that you dread.

Topics: IT Issues

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How to Build Your IT Department’s Reputation

Caroline Duncan - Sep 7, 2018 5:16:38 PM

Quite often other areas of the business have a negative perception of the IT department and the staff who work within it, considering them to be inflexible, unhelpful, obstructive and rude.

Topics: IT Issues

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How to Improve the IT Department's Reputation in Your Company

Caroline Duncan - Aug 15, 2018 2:47:09 PM

You know that your IT department is staffed by competent, qualified and hard-working employees. But the perception held by the rest of the organization may be the opposite.

Topics: IT Issues

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