DeskAlerts Blog

9 Most Useful IT Outage Message Templates

Caroline Duncan - Mar 19, 2021 8:28:00 PM

In the modern business environment, your employees rely on a range of IT systems in being able to do their jobs. This includes software and hardware, phone systems and internet access.

Topics: Helpdesk- IT Outage- IT Issues

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Top CIO Priorities For 2021

Caroline Duncan - Feb 18, 2021 6:45:00 PM


The past year has been a challenging one for everyone, not least of all the technology leaders in companies who have suddenly had to restructure their operating environments to accommodate employees working in different ways as a result of the COVID-19 pandemic.

Topics: IT Issues

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How To Ensure IT Onboarding Process For New Employees (FREE Checklist)

Caroline Duncan - Aug 27, 2019 6:01:22 PM

Developing a consistent process to onboard new employees into your organization ensures that from the very start they feel as though they are part of a cohesive team, while management can also be assured that important information is consistently shared with everyone new.

Topics: HR Communications- IT Issues

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What to Include in an IT Outage Notification

Caroline Duncan - Jan 24, 2019 11:10:00 AM

Your employees rely on different IT systems in order to do their jobs and help your company to run efficiently and effectively.

Topics: Helpdesk- Internet Security- IT Outage- IT Issues

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Does Your IT Department Have Effective Communication?

Caroline Duncan - Jan 22, 2019 11:00:00 AM

While the staff in the IT department might be hard-working, dedicated professionals who are committed to delivering excellent information technology solutions to the company, they may not get the recognition they deserve because of poor communication.

Topics: Corporate Communication Tools- Mass notification- IT Issues

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CIO Challenges for 2019

Caroline Duncan - Jan 16, 2019 1:34:33 PM

The Chief Information Officer (CIO) often has a metaphoric tightrope to walk in any organization, delivering innovation, adding value, but also troubleshooting and delivering savings as well.

Topics: Alert Software- Cybersecurity- Internet Security- IT Outage- IT Issues

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How to Create an IT Budget

Caroline Duncan - Sep 14, 2018 12:26:22 PM

So it’s time to prepare a budget for your IT department. Perhaps this is the first time to do it, or maybe it’s an annual task that you dread.

Topics: IT Issues

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How to Build Your IT Department’s Reputation

Caroline Duncan - Sep 7, 2018 5:16:38 PM

Quite often other areas of the business have a negative perception of the IT department and the staff who work within it, considering them to be inflexible, unhelpful, obstructive and rude.

Topics: IT Issues

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How to Improve the IT Department’s Reputation in Your Company

Caroline Duncan - Aug 15, 2018 2:47:09 PM

You know that your IT department is staffed by competent, qualified and hard-working employees. But the perception held by the rest of the organization may be the opposite.

Topics: IT Issues

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The Principles of Risk Communication

Caroline Duncan - Jun 29, 2018 4:21:02 PM

When there is potential for a crisis to take place, or one has happened and an organization needs to recover from it, one of the critical aspects of overcoming this issue is communication.

Topics: IT Issues

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