In the modern business environment, your employees rely on a range of IT systems in being able to do their jobs. This includes software and hardware, phone systems and internet access.

Topics: Helpdesk- IT Outage- IT Issues

 

The past year has been a challenging one for everyone, not least of all the technology leaders in companies who have suddenly had to restructure their operating environments to accommodate employees working in different ways as a result of the COVID-19 pandemic.

Topics: IT Issues

Developing a consistent process to onboard new employees into your organization ensures that from the very start they feel as though they are part of a cohesive team, while management can also be assured that important information is consistently shared with everyone new.

Topics: HR Communications- IT Issues

Your employees rely on different IT systems in order to do their jobs and help your company to run efficiently and effectively.

Topics: Helpdesk- Internet Security- IT Outage- IT Issues

While the staff in the IT department might be hard-working, dedicated professionals who are committed to delivering excellent information technology solutions to the company, they may not get the recognition they deserve because of poor communication.

Topics: Corporate Communication Tools- Mass notification- IT Issues

The Chief Information Officer (CIO) often has a metaphoric tightrope to walk in any organization, delivering innovation, adding value, but also troubleshooting and delivering savings as well.

Topics: Alert Software- Cybersecurity- Internet Security- IT Outage- IT Issues

So it’s time to prepare a budget for your IT department. Perhaps this is the first time to do it, or maybe it’s an annual task that you dread.

Topics: IT Issues

Quite often other areas of the business have a negative perception of the IT department and the staff who work within it, considering them to be inflexible, unhelpful, obstructive and rude.

Topics: IT Issues

You know that your IT department is staffed by competent, qualified and hard-working employees. But the perception held by the rest of the organization may be the opposite.

Topics: IT Issues

When there is potential for a crisis to take place, or one has happened and an organization needs to recover from it, one of the critical aspects of overcoming this issue is communication.

Topics: IT Issues