DeskAlerts Blog

Top CIO Priorities For 2020

Caroline Duncan - Nov 29, 2019 8:06:03 PM

The Chief Information Officer (CIO) and other technology leaders in organizations have unique and challenging roles as they navigate an ongoing landscape of change, security threats and skills shortages across the industry.

Topics: IT Issues

Read More

How To Ensure IT Onboarding Process For New Employees (FREE Checklist)

Caroline Duncan - Aug 27, 2019 6:01:22 PM

Developing a consistent process to onboard new employees into your organization ensures that from the very start they feel as though they are part of a cohesive team, while management can also be assured that important information is consistently shared with everyone new.

Topics: HR Communications- IT Issues

Read More

9 Most Useful IT Outage Message Templates

Caroline Duncan - Jul 30, 2019 6:17:04 PM

In the modern business environment, your employees rely on a range of IT systems in able to do their jobs. This includes software and hardware, phone systems and internet access.

Topics: Corporate Communication Tools- Internal Communication Channels- Helpdesk- IT Outage- IT Issues

Read More

What to Include in an IT Outage Notification

Caroline Duncan - Jan 24, 2019 11:10:00 AM

Your employees rely on different IT systems in order to do their jobs and help your company to run efficiently and effectively.

Topics: Helpdesk- Internet Security- IT Outage- IT Issues

Read More

Does Your IT Department Have Effective Communication?

Caroline Duncan - Jan 22, 2019 11:00:00 AM

While the staff in the IT department might be hard-working, dedicated professionals who are committed to delivering excellent information technology solutions to the company, they may not get the recognition they deserve because of poor communication.

Topics: Corporate Communication Tools- Mass notification- IT Issues

Read More

CIO Challenges for 2019

Caroline Duncan - Jan 16, 2019 1:34:33 PM

The Chief Information Officer (CIO) often has a metaphoric tightrope to walk in any organization, delivering innovation, adding value, but also troubleshooting and delivering savings as well.

Topics: Alert Software- Cybersecurity- Internet Security- IT Outage- IT Issues

Read More

How to Create an IT Budget

Caroline Duncan - Sep 14, 2018 12:26:22 PM

So it’s time to prepare a budget for your IT department. Perhaps this is the first time to do it, or maybe it’s an annual task that you dread.

Topics: IT Issues

Read More

How to Build Your IT Department’s Reputation

Caroline Duncan - Sep 7, 2018 5:16:38 PM

Quite often other areas of the business have a negative perception of the IT department and the staff who work within it, considering them to be inflexible, unhelpful, obstructive and rude.

Topics: IT Issues

Read More

How to Improve the IT Department’s Reputation in Your Company

Caroline Duncan - Aug 15, 2018 2:47:09 PM

You know that your IT department is staffed by competent, qualified and hard-working employees. But the perception held by the rest of the organization may be the opposite.

Topics: IT Issues

Read More

The Principles of Risk Communication

Caroline Duncan - Jun 29, 2018 4:21:02 PM

When there is potential for a crisis to take place, or one has happened and an organization needs to recover from it, one of the critical aspects of overcoming this issue is communication.

Topics: IT Issues

Read More