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IT Outage

IT Monitoring and Incident Detection

4 min read

IT Monitoring and Incident Detection

If your business is looking to achieve operational excellence and maintain a competitive edge in today’s technology-driven world, investing in and...

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business continuity vs disaster recovery

6 min read

Disaster Recovery vs Business Continuity: 5 Top Differences

When your company faces a crisis, it is important that you are prepared for both business continuity and disaster recovery so that you can resume...

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IT outage notification templates

6 min read

IT Outage Notification Template 2023

In the modern business environment, your employees rely on a range of IT systems to be able to do their jobs. This includes software and hardware,...

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help desk template

4 min read

6 Help Desk Templates to Improve Communication

Finding innovative and more efficient ways to do business is a priority for just about every team in every company. For the help desk, this can...

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business continuity management software

6 min read

15 Best Business Continuity Management Software Solutions for 2022

Business continuity is about having a plan for when emergencies or difficult situations may arise. These situations could be categorized as internal...

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incident response communication plan

5 min read

Incident Response Communication Plan Template

Major incidents are events that occur in an organization that are generally critical in nature and require urgent attention in order to remediate the...

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incident communication

4 min read

Incident Communication: 8 Practical Recommendations For Companies

Companies need to be prepared for a range of scenarios that can eventuate where their business is disrupted in some way. These are known as...

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it outage communication plan

3 min read

IT Outage Communication Plan

IT system outages can happen when you are least expecting them. If you should find your systems are down unexpectedly, having a plan in place to deal...

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4 min read

Checklist For IT Leaders To Enable A Remote Workforce

The COVID-19 pandemic changed the world very quickly and took many businesses by surprise.

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it_outage_cost

7 min read

What Is The Cost Of Downtime In Your Company?

IT outages are a part of modern business life. There can be many reasons for them, ranging from planned maintenance and upgrades through to software...

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IT outage notification

2 min read

What to Include in an IT Outage Notification

Your employees rely on different IT systems in order to do their jobs and help your company to run efficiently and effectively.

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IT Directors challenges

3 min read

CIO Challenges for 2023

The Chief Information Officer (CIO) often has a metaphoric tightrope to walk in any organization, delivering innovation, adding value, but also...

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IT outage notifications

2 min read

How to Give Customers Updates Regarding IT Services

At some point, even the best maintained systems have to go offline. Often for maintenance and upgrades!

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Notify about system downtime

2 min read

Make Outage Notification Template with DeskAlerts Software

IT administrators need to take their systems off-line for maintenance and upgrades from time-to-time. And then there are other times where outages...

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IT outage

2 min read

What CIOs Can Learn from Major IT Outages

Over the past few years there have been many high-profile cases of major IT outages slamming companies around the world.

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IT outage

2 min read

How to Prevent IT Outages from Becoming a Reality

We all rely on computing and communications systems to do so much of our everyday work in business, so when systems go down it can be inconvenient at...

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