DeskAlerts Blog

How Much Does IT Downtime Cost Your Company?

Caroline Duncan - Nov 8, 2019 3:51:36 AM

IT outages are a part of modern business life. There can be many reasons for them, ranging from planned maintenance and upgrades through to software bugs, internet service provider problems all the way through to hardware failure, viruses or cyber attacks.

Topics: IT Outage

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9 Most Useful IT Outage Message Templates

Caroline Duncan - Jul 30, 2019 4:17:04 AM

In the modern business environment, your employees rely on a range of IT systems in able to do their jobs. This includes software and hardware, phone systems and internet access.

Topics: Corporate Communication Tools- Internal Communication Channels- Helpdesk- IT Outage- IT Issues

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What to Include in an IT Outage Notification

Caroline Duncan - Jan 23, 2019 9:10:00 PM

Your employees rely on different IT systems in order to do their jobs and help your company to run efficiently and effectively.

Topics: Helpdesk- Internet Security- IT Outage- IT Issues

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CIO Challenges for 2019

Caroline Duncan - Jan 15, 2019 11:34:33 PM

The Chief Information Officer (CIO) often has a metaphoric tightrope to walk in any organization, delivering innovation, adding value, but also troubleshooting and delivering savings as well.

Topics: Alert Software- Cybersecurity- Internet Security- IT Outage- IT Issues

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How to Give Customers Updates Regarding IT Services

Caroline Duncan - Oct 31, 2018 5:04:59 AM

At some point, even the best maintained systems have to go offline. Often for maintenance and upgrades!

Topics: IT Outage

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Make Outage Notification Template with DeskAlerts Software

Caroline Duncan - Aug 23, 2018 12:30:44 AM

IT administrators need to take their systems off-line for maintenance and upgrades from time-to-time. And then there are other times where outages happen because of software or hardware issues, and the IT department must investigate the cause of the outage and restore the systems as soon as possible.

Topics: IT Outage

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What CIOs Can Learn from Major IT Outages

Caroline Duncan - Apr 18, 2018 3:15:04 AM

Over the past few years there have been many high-profile cases of major IT outages slamming companies around the world.

Topics: IT Outage

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How to Prevent IT Outages from Becoming a Reality

Caroline Duncan - Apr 17, 2018 1:50:00 AM

We all rely on computing and communications systems to do so much of our everyday work in business, so when systems go down it can be inconvenient at best – and catastrophic at worst.

Topics: IT Outage

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How to Notify about System Downtime

Caroline Duncan - Feb 13, 2018 9:05:00 PM

There’s no escaping it: IT systems need to go offline periodically for important maintenance and upgrades. It’s necessary to ensure you have robust IT systems in your company, but it can cause a little bit of pain and suffering for your users who expect systems to operate 24/7 without fail.

Topics: IT Outage

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How to Create an IT Disaster Recovery Plan

Caroline Duncan - Feb 12, 2018 9:01:00 PM

Just about every business relies on information technology in order to function in today’s world. Some businesses rely on systems more significantly than others.

Topics: IT Outage

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