The retail sector is one of the biggest employers in the USA. It’s estimated by the National Retail Federation that around 29 million people work in this sector. In many retail organizations, there are hundreds, if not thousands of employees… which can be challenging for management to ensure all staff are kept up-to-date with important information.

Internal communication is a challenge for many industries, and the retail sector is no different. In fact, it has its own unique challenges to overcome in this area, compared with other industries as there is a disconnect between corporate management and employees on the ground in stores and outlets.