DeskAlerts is vital component of our customer communication strategy. Central IT department of the university uses DeskAlerts. It preempts unnecessary helpdesk calls by keeping our customers informed and is quick and easy to setup, use and deploy. DeskAlerts makes it easy to tailor notifications to our requirements and represents a great value for money. I highly recommend DeskAlerts to anyone looking for a way to improve their communication strategy and customers experience.

As a community college with limited budget, we looked at features and costs. We also looked at ease of deployment. DeskAlerts had no real competitors. DeskAlerts offered a customized alert system for thousands of dollars cheaper than any of the other systems we looked at. We actually got everything we wanted in the system and more. We deployed to over 500 administrative computers in a morning, and to all of our student computers over a school break