The modern business environment is a fast-paced one, thanks in part to technology and thanks to advances in society. We are increasingly living and working in a switched-on, constantly-connected, 24/7 world.

Forward-thinking organizations are always striving to improve and optimize their internal communications practices. Desktop messaging services are gaining in popularity to help improve communications within companies, large and small.

The IT services manager has a tough gig. Workplaces are changing at a rapid pace as a result of advances in technology – and the IT services manager is responsible for seeing that technology – hardware and software and systems – run smoothly and perform their intended role as the backbone of an organization.

When you work on the IT help desk it can feel like you hear the same things over and over and over again.

There’s a joke that the acronym for a Chief Information Officer – CIO - stands for “career is over”. Like many jokes, there is some substance to it. A CIO has a lot of responsibility and a lot on his or her plate – and when things go wrong, they often go spectacularly wrong, spelling the end of the line for the CIO’s tenure in a company and potentially the end of their entire career.

No organization wants to be caught up in a disaster, but every organization needs to be prepared just in case.

Cyber crime is big business for cyber criminals… and it’s a threat that’s increasing all the time. In fact it is predicted that the cost of cybercrime will cost the global economy as much as $6 trillion a year by 2021.

Chief Information Officers (CIO) have one of the most important roles in any organization – they’re the most senior technology executive and help set and lead the technology strategy for their company.

Employers have a duty of care to employees to provide a safe working environment – both physically and emotionally – free from health and safety risks. There are also laws around the world that mandate this.

Workplace health and safety is important for every organization, no matter how big or small. Employers have legal and moral obligations to keep their employees safe. But workplace safety is everyone’s responsibility.