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DeskAlerts Blog

7 Tips to Optimize Your Help Desk Support

Caroline Duncan - Jan 17, 2018 12:12:40 PM

The IT help desk has an important role to play in the smooth running of your company. Your organization relies on the IT help desk to provide advice, troubleshoot and resolve information technology issues in a timely manner.

Topics: Helpdesk

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Six Steps to a Better Help Desk in 2018

Caroline Duncan - Jan 16, 2018 11:11:36 AM

As we begin a new year, it’s always a good time to take stock of how various aspects of your business are performing and what you can do to improve upon any deficiencies.

Topics: Helpdesk

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5 Best Practices for Measuring Employee Engagement

Caroline Duncan - Jan 11, 2018 12:57:24 PM

If you’ve invested time and effort into boosting your organization’s levels of employee engagement, you already know that engaged employees are more productive, less likely to leave the organization and lead to greater profitability.

Topics: Employee Engagement

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Engage Your Employees with DeskAlerts

Caroline Duncan - Jan 10, 2018 12:48:26 PM

How engaged are your employees? Are they happy with their jobs, or is going to work a miserable chore they feel they have to endure every day until they find a better gig?

Topics: Employee Engagement

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The Drivers of Employee Engagement

Caroline Duncan - Jan 9, 2018 4:14:30 PM

Engaged employees are crucial to the success of your organization. Research has found that employees who are engaged in their roles are more loyal, which leads to increased productivity and profitability and lower levels of staff turnover – which means less recruiting costs.

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Effective Notification System for Internal Communications

Caroline Duncan - Dec 21, 2017 1:43:02 PM

Internal communications is a crucial function for any organization and one you can’t afford to be complacent about.

Topics: Internal Communication

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How Desktop Alerts Are Changing Internal Communications

Caroline Duncan - Dec 20, 2017 5:21:53 PM

Sometimes it can feel as though everything in the modern world moves so quickly, it can be hard to keep up. We live and work in a culture that is increasingly always switched-on, with information being sent to us through a variety of platforms 24/7.

Topics: Internal Communication

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Internal Communications Trends for 2018

Caroline Duncan - Dec 19, 2017 10:29:06 PM

When it comes to internal communications, your organization can’t afford to be complacent. Technology is always evolving, disrupting just about every aspect of the business world, including communications.

Topics: Internal Communication

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The Importance of a Mass Notification System

Caroline Duncan - Dec 14, 2017 3:17:35 PM

When a critical situation arises, it is important that you are on the front foot and can let your people know as quickly as possible.

Topics: Mass notification

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The Benefits of Mass Notification with DeskAlerts

Caroline Duncan - Dec 13, 2017 1:00:10 PM

How prepared is your organization to deal with a critical situation that could severely impact the health, safety and wellbeing of your employees?

Topics: Mass notification

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