The retail sector is one of the biggest employers in the USA. It’s estimated by the National Retail Federation that around 29 million people work in this sector. In many retail organizations, there are hundreds, if not thousands of employees… which can be challenging for management to ensure all staff are kept up-to-date with important information.

No matter what type of business you have or what industry you’re in, internal communication in an organization is critical to ensure that your company performs well. It helps to build a cohesive team, where everyone understands their role, the company goals, and knows where to find important information.

Having consistent onboarding processes in place has never been more important than it is right now to ensure that your new employees can be equipped to do their jobs and ensure your team performs well.

Companies need to be prepared for a range of scenarios that can eventuate where their business is disrupted in some way. These are known as “incidents” and can vary from IT outages through to emergencies like fires or gas leaks - and everything in between.

Internal communication is a challenge for many industries, and the retail sector is no different. In fact, it has its own unique challenges to overcome in this area, compared with other industries as there is a disconnect between corporate management and employees on the ground in stores and outlets.

Employees are looking at their computer screens for a large chunk of the day. Are you capitalizing on the unused space in the background of their screens?

Change is inevitable in business. Whether there is a new strategic direction for the company, new systems are implemented or new legislation affects your industry, company policies and procedures will inevitably be updated and change.

Work in 2020 has been like a roller coaster ride, with lots and ups and downs thanks to the COVID-19 pandemic and the way it has disrupted workplaces on an unprecedented level.

Bad weather isn’t just inconvenient, it can be dangerous too. Floods, hurricanes, blizzards, tornados, extreme heat - just to name a few - can disrupt your business. When an inclement weather event happens, it is important you communicate quickly with your employees so they know what they are expected to do.

Planning to sign up for a free trial of DeskAlerts? You’re well on your way to improving internal communications in your organization! It’s important to use the time you have during the trial period effectively and explore the many features and benefits of the system.