DeskAlerts Blog

Why You Need the DeskAlerts Multilanguage Interface and Multilanguage Alerts

Caroline Duncan - Oct 19, 2018 8:21:39 PM

When your company works in different countries, in different time zones across the globe, with different languages and cultural considerations, different opinions and different levels of education, you have your work cut out for you in terms of internal communications.

Topics: Improve Corporate Communication- Desktop Alerts Software

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The Benefits of DeskAlerts SSO for Your Business

Caroline Duncan - Oct 18, 2018 7:13:08 PM

The DeskAlerts internal communication software solution just got easier to use, with an enhanced Single Sign-On (SSO) function.

Topics: Desktop Alerts Software

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Successful Change Management Strategies

Caroline Duncan - Oct 17, 2018 4:56:22 PM

Rapid technological change, globalization, 24/7 work practices and turbulent economic times mean that your organization can’t afford to rest on its laurels: change is necessary not just for growth, but to remain competitive and ultimately for survival.

Topics: Change Management

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How the DeskAlerts Emergency App Helps You Keep Your Employees Safe

Caroline Duncan - Oct 12, 2018 1:44:00 PM

Emergencies and disasters can strike at any time, often when you least expect them. In most circumstances you will have no warning at all that an emergency situation is about to unfold.

Topics: Emergency Alert System

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Using DeskAlerts for Cyber Attack Notifications

Caroline Duncan - Oct 11, 2018 12:35:24 PM

From phishing to hacking to viruses, many businesses can expect to become the victim of cyber criminals every single year.

Topics: Internet Security

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How to Organize Annual Security Training in Your Company: Some Insights

Caroline Duncan - Oct 5, 2018 3:40:55 PM

Every year, cyber attacks cost businesses millions of dollars to deal with. It’s a problem that is growing as threats become more and more sophisticated. In fact it is believed that by 2021 cybercrime will cost the global economy $6 trillion a year.

Topics: Security Awareness Training

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The Most Common Helpdesk Problems…and How to Solve Them

Caroline Duncan - Oct 4, 2018 1:16:39 PM

When you’ve been working on your company’s IT helpdesk for long enough you start to get a feel for the sorts of issues that employees will call up and ask about.

Topics: Helpdesk

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Benefits of DeskAlerts API Integration to Your Business

Caroline Duncan - Oct 3, 2018 2:40:10 PM

Your business is unique. No matter what industry you are in, no matter which country or countries you operate in, your business structure, business culture and policies and procedures, as well as the people who make up your organization, set you apart from your competitors even if they are working in the same industry.

Topics: Alert Software

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Best Practices for Workplace Safety Training

Caroline Duncan - Oct 1, 2018 2:41:37 PM

Whether your business operates out of factories, retail outlets, restaurants, laboratories, building sites, office complexes or something entirely different, you have both a moral and legal obligation to ensure that your employees have safe working environments.

Topics: Emergency Alert System

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The Types of Employees Commonly Encountered by IT Helpdesk Staff

Caroline Duncan - Sep 28, 2018 5:10:03 PM

There’s a saying: “It takes all kinds to make a world”. If you’ve spent any time in a customer facing role you’ll understand exactly what this means – the diversity of the people and the way they act towards customer service staff show that not everyone is the same. Some people are pleasant, some people are frustrating and some people are downright hostile and difficult.

Topics: Helpdesk

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