Annual Maintenance

Product version upgrades


Product minor updates, critical hotfix maintenance (bug fixes)


Product specific information that is available in the online DeskAlerts Knowledge Center


Software updates and bug fixes

1 year

Dedicated customer service manager

Customer service provides assistance for several types of requests -  general questions, account maintenance, licensing and renewals.

Implementation hours with the initial purchase

10 hours

Modification Request and Problem Report Help Desk:

Standard support plan is included

You can change current support plan any time. To request more information please visit Support page

Send Request