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Product version upgrades |
Yes |
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Product minor updates, critical hotfix maintenance (bug fixes) |
Yes |
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Product specific information that is available in the online DeskAlerts Knowledge Center |
Yes |
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Software updates and bug fixes |
1 year |
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Dedicated customer service manager |
Customer service provides assistance for several types of requests - general questions, account maintenance, licensing and renewals. |
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Modification Request and Problem Report Help Desk: |
Standard support plan is included You can change current support plan any time. To request more information please visit Support page |
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