Annual Maintenance

What's Included?

Product version upgrades


Product minor updates, critical hotfix maintenance (bug fixes)


Product specific information that is available in the online DeskAlerts Knowledge Center


Software updates and bug fixes

1 year

Dedicated customer service manager

Customer service provides assistance for several types of requests -  general questions, account maintenance, licensing and renewals.

Modification Request and Problem Report Help Desk:

Standard support plan is included

You can change current support plan any time. To request more information please visit Support page

Send Request