System Requirements for DeskAlerts Alerting Software

Number of users	1 – 600	600 – 2000	2000 – 10000	10000 – 20000+*
CPU speed	2GHz (2 core or higher)	3GHz or higher (2 core or higher)	3GHz or higher (4 core or higher)	3GHz or higher (8 core or higher)
RAM volume	1GB	2GB or higher	4GB or higher	8GB or higher
Hard disk space	200MB for installation files + 1-2 GB for files	200MB for installation files + 2-4 GB for log files	200MB for installation files + 4-8 GB for log files	200MB for installation files + 8-20 GB for log files
Client poll frequency	60 seconds	60 seconds	120 seconds	120 – 300 seconds
Network speed	80 Mbps	100 Mbps	150 Mbps	200 Mbps

Number of users	1 – 600	600 – 2000	2000 – 10000	10000 – 20000+*
CPU speed	1Ghz	3GHz or higher	3GHz or higher	3GHz or higher
RAM volume	2GB	2GB min, 4GB recommended	4GB min, 6GB recommended	6GB min, 8GB recommended
Hard Disk Space	1 – 5 GB	5 – 10 GB	10 – 20 GB	20 – 50 GB
Hard Disk Speed	7200 rpm	7200 rpm	10000 rpm	10000 rpm
SQL server version	Express/Standard	Express/Standard	Standard	Standard

* – With more than 20000 clients you will need to consider to decrease Client Poll frequency or clustering your DA servers.

For Application Server

Windows Server 2016 or higher
Microsoft IIS 7.5 or higher (ASP must be enabled) – for Web Server. See details in Deskalerts deployment Guide, unit Preinstallation Steps
Microsoft .NET Framework 4.7.2 or higher.

For Database Server

Microsoft SQL Server 2008, 2012, 2014 Express, Standard and Enterprise editions are supported. MS SQL Requirements see on Microsoft TechNet for relevant version.
MS SQL Management Studio also should be installed to set proper database permissions and user access level

Note

The MS SQL Express Edition, however, is suitable only for targeting small audiences (<800 end users), if you’re planning to cover more, consider MSSQL Standard or Enterprise license.

Workstation configuration

Workstattion configuration should be at least as follows below:

Windows OS

Windows 7 (SP1) /8.1/10
IE 11 or later.

Macintosh

IOS version 10.7.4 (Lion) or later

Virtualization Requirements

DeskAlerts software runs on any virtual environment. Main requirement is MS Windows based infrustructure as described in Software Requirements.

Thin client Software Requirements

DeskAlerts Client runs in a Remote Desktop Session as usual application. It cannot be installed directly on a thin client.

Note:

Each DeskAlerts Client consumes about 33 Kbytes per hour. You can tune this value by setting poll period in Settings of the DeskAlerts Control Panel.

Supported browsers

DeskAlerts Control Panel is optimized to work with Internet Explorer 11.0 and later. Latest version of Google Chrome is also supported.

DeskAlerts System Requirements

Application Server Requirements

Database Server Requirements

Workstation Requirements

Software Requirements

For Database Server

Workstation configuration

Virtualization Requirements

Thin client Software Requirements

Supported browsers