DESKALERTS SYSTEM REQUIREMENTS
Application Server Requirements
Number of users | 1 – 600 | 600 – 2000 | 2000 – 10000 | 10000 – 20000+* |
---|---|---|---|---|
CPU speed |
2GHz (2 core or higher) |
3GHz or higher (2core or higher) |
3GHz or higher (4 core or higher) |
3GHz or higher (8 core or higher) |
RAM volume |
1GB |
2GB or higher |
4GB or higher |
8GB or higher |
Hard disk space |
200MB for installation files + 1-2 GB for files |
200MB for installation files + 2-4 GB for log files |
200MB for installation files + 4-8 GB for log files |
200MB for installation files + 8-20 GB for log files |
Client poll frequency |
60 seconds |
60 seconds |
120 seconds |
120 – 300 seconds |
Network speed |
80 Mbps |
100 Mbps |
150 Mbps |
200 Mbps |
Application Server Requirements
Number of users | 1 – 600 | 600 – 2000 | 2000 – 10000 | 10000 – 20000+* |
---|---|---|---|---|
CPU speed |
1Ghz |
3GHz or higher |
3GHz or higher |
3GHz or higher |
RAM volume |
2GB |
2GB min, 4GB recommended |
4GB min, 6GB recommended |
6GB min, 8GB recommended |
Hard disk space |
1 – 5 GB |
5 – 10 GB |
10 – 20 GB |
20 – 50 GB |
Hard Disk Speed |
7200 rpm |
7200 rpm |
10000 rpm |
10000 rpm |
SQL server version |
Express/Standard |
Express/Standard |
Standard |
Standard |
Workstation Requirements
For Windows OS:
- Free 256 MB RAM
- 10 MB free hard drive space
- Hardware requirements see here
- DeskAlerts Client software runs on any thin client with support fo MS Windows OS listed in unit 3.4. Software
Requirements of the Deskalerts Deployment Guide
Workstation Requirements
For Application Server
- Windows Server 2016 or higher
- Microsoft IIS 7.5 or higher (ASP must be enabled) – for Web Server. See details in Deskalerts deployment Guide, unit Preinstallation Steps
- Microsoft .NET Framework 4.7.2 or higher.
For Database Server
- Microsoft SQL Server 2008, 2012, 2014 Express, Standard and Enterprise editions are supported. MS SQL Requirements see on Microsoft TechNet for relevant version.
- MS SQL Management Studio also should be installed to set proper database permissions and user access level
Note: The MS SQL Express Edition, however, is suitable only for targeting small audiences (<800 end users), if you’re planning to cover more, consider MSSQL Standard or Enterprise license.
Workstation configuration
Workstation configuration should be at least as follows below:
Windows OS
- Windows 10
- IE 11 or later.
Macintosh
- IOS version 10.7.4 (Lion) or later
Virtualization Requirements
DeskAlerts software runs on any virtual environment. Main requirement is MS Windows based infrustructure as described in Software Requirements.
Thin client Software Requirements
DeskAlerts Client runs in a Remote Desktop Session as usual application. It cannot be installed directly on a thin client.
Note: Each DeskAlerts Client consumes about 33 Kbytes per hour. You can tune this value by setting poll period in Settings of the DeskAlerts Control Panel.
Supported browsers
DeskAlerts Control Panel is optimized to work with Internet Explorer 11.0 and later. Latest version of Google Chrome is also supported.