Deskalerts Reviews


“We have been using Desk Alerts for 5 years now and find the product excellent at communicating important information to our entire Trust quickly. It is so easy to use and maintain so provides a cost effective solution for “real time” messaging. Originally, used just by the IT team, the product is now in daily use by the Trust’s Communications team to ensure that urgent messages are communicated quickly and clearly to a large number of staff, thus helping to support the delivery of patient care to the highest standard.”
Peterborough and Stamford Hospitals NHS Foundation Trust
“We were looking for the easiest way to quickly update our Radiologist at multiple hospitals without email. This fit the bill. We have installed DeskAlerts on our Radiologist Diagnostic Workstaions and use it to alert them to current system problems and also alert them when the problems are resolved.”

Supv. Corp. PACS Administration, Fairview

“Doing business with your company has been a true pleasure for us. We have been impressed with the quick response and professional approach your company has offered us. We had lots of issues initially after the installation but DeskAlerts was able to quickly identify our company’s needs. We are satisfied with our software purchase and we can count on you for keeping our business running smoothly with all the up to minute changes that we so often request. DeskAlerts’ deep understanding of problems in healthcare has been a leading factor in our success. Keep up the good work.”

Frimley Health, NHS

“It was easy to translate interface to French and create a pre-defined messages on different languages”

CSSS de la Pointe-de-I’Île

“DeskALerts gives management the ability to inform staff or get feedback immediately without the user being required to read an email or going to an application to which they may not to for a period of time.”

Healthcare organization

“DeskAlerts has helped in getting important info to the employees in a very quick manner. I would definitely recommend DeskAlerts to other contacts.”


"The value of Desk Alerts for us is letting our staff know when there are IT issues that can affect their clinical workflow so we aren’t flooded with phone calls at the helpdesk."

Director, IT ServicesaltaPACS


“…Mostly we are sending Urgent alerts when we have system failures, system maintenance or system upgrade. So we can prevent a lot of calls from production to our SOS team. “



“DeskAlerts integrated flawlessly with our desktop deployment. It was easy to go back and push to the installation to our already deployed systems. Both those who send the alerts and those who receive the alerts have been very pleased with the product, the interface, and it’s capabilities.”

Catapult Systems

“The DeskAlerts software allowed us to notify when it [our email server] was down and when it was back up and running. This allowed our IT staff to be more productive in resolving the issue rather than being on phones answering the problem.”

City Of Lenexa, KS

“DeskAlerts is being used to deliver pop-up notices from Maintenance, Engineering and Management departments. The product is self-sufficient and I feel it is heading in the right direction.”

Broadcasting Board of Governors


“We were looking for a software solution that could fulfill the requirements of a school announcement system. After trying a few solutions, we opted for DeskAlerts. DeskAlerts allows the school director to transmit pre-recorded messages (text, audio, video) to the teacher’s computer in our classrooms. With an alert appearing on the screen, the teacher powers on beamer and speakers and plays the message to the students in his classroom. “

Ecole Privée Sainte-Anne

“We use DeskAlerts as our main direct and urgent messaging system. We use it to send information about general outages (IT and non-IT), planned and unplanned.”

Information Systems Department, UCL

“DeskAlerts is vital component of our customer communication strategy. Central IT department of the university uses DeskAlerts. It preempts unnecessary helpdesk calls by keeping our customers informed and is quick and easy to setup, use and deploy. DeskAlerts makes it easy to tailor notifications to our requirements and represents a great value for money. I highly recommend DeskAlerts to anyone looking for a way to improve their communication strategy and customers experience.”

Senior Desktop Support Analyst., St George'S University of London

“As a community college with limited budget, we looked at features and costs. We also looked at ease of deployment. DeskAlerts had no real competitors. DeskAlerts offered a customized alert system for thousands of dollars cheaper than any of the other systems we looked at. We actually got everything we wanted in the system and more. We deployed to over 500 administrative computers in a morning, and to all of our student computers over a school break “

Henry Ford Community College


“DeskAlerts is used by Mill Security, Safety and IT departments for event notifications. It has drastically sped up the time it takes to get event notifications out to our employees”

Verso Corporation


“From our first contact with Softomate regarding DeskAlerts we were impressed about the flexibility of the program and the people. We had it running in no time and changes we asked for were made almost immediate. “

Twynstra Gudde

“DeskAlerts is being used in Communication Department. It helps to keep the whole workforce in the loop in security concerns. We are satisfied with the product and service.”

BP Gelsenkirchen GmbH

“We mainly use DeskAlerts for internal communication within the East Africa member firms. It allows us to target communications to specific groups and has a better viewing percentage than emails. DeskAlerts has gained popularity throughout the organization and requests to use the tool have increased tremendously.”

Applications Specialist, Deloitte

“DeskAlerts is a lot more easier to understand and very user-friendly. It helps me communicate to my customers. The notification solution exceeded my expectations and gives me more scope to expand on my current services.”

Afristoricals Calendars Ltd

“We use DeskAlerts to communicate to our network of in-store labs within retail sites around Australia and New Zealand. DeskAlerts is used to notify them of upcoming updates, features and/or issues. We were seeking a desktop notification tool that could be branded, easy to use and centrally managed. DeskAlerts ticked those boxes and more. It’s a great tool that fills an important requirement and helps improve communication.”

Fujifilm Australia