API Integration

Shared Business Function and Enhanced Communication Capabilities

In addition to its other features, DeskAlerts offers a flexible platform that can be integrated with other systems to meet virtually any business requirement.

For example, as part of the full package, DeskAlerts provides the integration interface for users. You can send mobile text-alerts through the SMS vendor by signing up with an SMS gateway provider. Also, you can deliver e-mail messages through the connection to the SMTP server.  

API integrations with Real-time alerts let you automate informing employees in case of important incidents.

• Get the benefits of instant message delivery combined with automated message publishing, with no man in the middle.
• Generate alerts automatically based on monitoring systems/CRM/incident management systems output and deliver instantly to parties involved in crisis resolution.
• Enhance staff informational security by automatically publishing alerts to employees' desktops if AV software detects a threat.

We can also customize an add-on for your company that integrates DeskAlerts with any of your internal systems. DeskAlerts can be integrated with a range of other software or applications that your company uses to improve communication and allowing you to use several systems through one interface.