DeskAlerts pop-up messages let you communicate quickly and easily with your employees, clients or other people who have installed the desktop notification system. When you write and send alerts, they appear within a predefined period of time as a pop-up on the user’s screen.
As well as sending text format alerts, you can also send alerts in video format, send emergency crisis notifications or send an RSVP to employees to confirm their attendance at an upcoming event.
“DeskAlerts is vital component of our customer communication strategy. Central IT department of the university uses DeskAlerts. It preempts unnecessary helpdesk calls by keeping our customers informed and is quick and easy to setup, use and deploy. ”
Your employees will receive DeskAlerts notifications on their computers or mobile phones via an application installed allowing them to receive these messages. This desktop alert application gives you control over how and when to send messages via an online dashboard. With DeskAlerts you're able to manage the look of each desktop alert and the content you send. You can customize alerts to set the border color, add images and multimedia, including HTML code, put in header information, set the size of the desktop alert message and even the position it will appear in on a recipient’s screen.
You can utilize the SMS messaging channel to target older devices, not capable of running a mobile app. Marking an alert as "high priority" will ensure that the message is delivered even to users who have opted out of receiving normal severity messages, and, if needed, will pop up on the locked screen of a workstation.
