DeskAlerts pop-up messages let you quickly and easily inform your employees, clients or other people who have installed the desktop notification system. When you write and send alerts, they appear within a predefined period of time as a pop-up on the user’s screen.
Deskalerts pop-up notifications are located at strategic positions on the screen and would pop-up no matter what actions are being carried out on the recipient device. This functionality makes it a must-have as information is guaranteed to get across and can’t be missed or blocked. This is especially beneficial when the important and quick delegation of tasks is in question or in the case of informing against security and emergency.
As well as sending text format alerts, you can also send alerts in video format, send emergency crisis notifications or send an RSVP to employees to confirm their attendance at an upcoming event.
“DeskAlerts is central to our customer communication strategy. Our IT department uses it successfully to pre-empt calls to the help desk by keeping our customers informed of any issues. ”
Your employees will receive DeskAlerts notifications on their computers or mobile phones via an application installed allowing them to receive these messages. This desktop alert application gives you control over how and when to send messages via an online dashboard. With DeskAlerts you're able to manage the look of each desktop alert and the content you send. You can customize alerts to set the border color, add images and multimedia, including HTML code, put in header information, set the size of the desktop alert message and even the position it will appear in on a recipient’s screen.
You can utilize the SMS messaging channel to target older devices, not capable of running a mobile app. Marking an alert as "high priority" will ensure that the message is delivered even to users who have opted out of receiving normal severity messages, and, if needed, will pop up on the locked screen of a workstation.
