With the finance industry under increased regulatory spotlight since the financial crisis, the role of internal communications in this sector is more important than ever before.
Greater visibility and accountability is expected both externally and internally. Honesty from leadership and a greater focus on customer needs are now expected of this industry.
Financial institutions are often large, with employees in different teams like silos – or in different geographic locations. They are often carrying out work that requires an attention to detail and needing to be up-to-date with legislation and regulations – and they often receive a large number of emails every day.
Our main usage of DeskAlerts is to broadcast system information to our users. On several locations around our building we have information monitors positioned where we broadcast system alerts and/or news in case of system breakdowns or other important information that affects our people’s daily work.
Our Communications department was in quest of a system that would become their primary channel for broadcasting messages and reaching out to employees. DeskAlerts had most of the features that we were seeking, particularly pertaining to ease of implementation on both Windows and Mac clients. We preferred to implement DeskAlerts to building an in-house system, which helped us focus on our line of business, saving time and effort.
Quickly send information to your entire organization about important initiatives, regulation changes, trading information or financial targets using DeskAlerts. The messages are sent straight to your employees’ desktops and can’t be ignored, meaning important notifications can’t get lost in email clutter.
Target important information to all staff or groups of staff.
Use DeskAlerts to drive staff to important information on your company’s intranet site.
The network can be sent reminders about important notices or upcoming events.
DeskAlerts will let you know when recipients have read your message.
Images and videos and HTML and Flash format content can be used to relay different material.
Make actionable content by linking external pages through embeddable URLs.