Improved communications in financial sector
Employees will pay attention to important internal information but won’t be distracted by low priority messages.
WHY COMMUNICATION IN FINANCE MATTERS
Effective internal communication is important for finance companies. Well-informed employees can provide better customer service and help improve the client experience. Their performance and productivity will be increased because they’ll have the right information they need to perform at their peak. They’re less likely to make mistakes, and will be more engaged with the company.
It’s critical that finance employees understand any regulatory requirements, compliance expectations, and developments, meaning internal communications are more important than ever for this sector.
OVERCOMING FINANCIAL COMMUNICATION CHALLENGES
Financial institutions are often large, with employees in different teams like silos – or in different geographic locations. They are often carrying out work that requires attention to detail and needing to be up-to-date with legislation and regulations – and they often receive a large number of emails every day, so they might miss important financial communications.
Leadership communications
- Guaranteed 100% read rate of important messages from leadership
- Get certainty all new rules, regulations and deadlines are acknowledged
- Build trust and improve visibility of senior leaders
IT communications
- Send urgent messages with a 100% read rate, unlike email
- Inform staff in advance about maintenance
- Alert affected users about IT outages in one minute
Cybersecurity
- Raise cybersecurity awareness and educate employees
- Keep employees informed about potential risks and the latest fraudulent practices
- Alert employees when there is a threat and keep them updated on the situation
HR communications
- Deliver information about benefits, policies, rules and events
- Easily track employee satisfaction and engagement levels via surveys
- Improve employee retention and engagement
Compliance communications
- Ensure employees are aware of new rules, policies and procedures
- Get the data that staff acknowledged information you shared with them
- Reduce the risk for business from non-compliance
Emergency communications
- Use highly visible channels to send emergency communication
- Educate employees about emergency procedures in a highly engaging format
- Ensure critical information can be seen by everyone – even those not at their desks
“All departments use DeskAlerts to send communication that would ordinarily be missed via email communication.”
Deloitte
Accounting, East Africa
“DeskAlerts lets us broadcast system information to users. We have placed information monitors in several positions in our building where we broadcast systems alerts and news to share information about system breakdowns or other significant information that can affect peoples’ daily work.”
Topdanmark
Insurance, Denmark
“The IT team realized they needed to implement a fully-automated state-ofthe-art alert system. The organization chose DeskAlerts, a powerful desktop notification solution that enables faster, more effective and more cost-efficient communication.”
City of Lenexa
Government, USA
Reduces information overload and distractions
Higher level of employee engagement
Improved compliance
Better communications between
internal departments
