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SSO Module

Single Sign-on in DeskAlerts Notification System

What is SSO?

Single Sign-On (SSO) allows users to access multiple DeskAlerts services with one set of credentials, simplifying access and enhancing security.

DeskAlerts SSO Solutions

DeskAlerts offers SSO for both publisher web access (dashboard) and client agents (desktop and mobile).

SSO

Dashboard SSO

  1. Azure AD (Entra ID) SSO
  2. Active Directory (AD) SSO
  3. Okta SSO (SAML 2.0)

These options provide secure, seamless access for publishers.

Client Agents SSO

  1. Desktop: Azure AD (Entra ID) SSO, AD SSO
  2. Mobile: Azure (Entra ID) SSO ("Log in with Microsoft Account")

Client SSO allows users to receive alerts without repeated logins, using synchronized AD or Azure AD information.

Benefits of DeskAlerts' SSO

  1. Simplified Agents' Rollout: Azure AD SSO streamlines the process by requiring only a one-time interaction with the internal browser to select a user.
  2. Simplified User Access Management: DeskAlerts' SSO ensures easy maintenance and updates of user access, reducing administrative effort.
  3. Quick Access: No need to remember multiple passwords.
  4. Enhanced Security: Authentication via trusted providers like Azure, AD, or Okta.
  5. Seamless Alerts: Receive alerts specific to your user via synchronized AD/Azure AD.

Our SSO primarily covers server-side solutions. For more details or advanced options, contact us.

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