Boost internal communication in government
Keep government and public sector employees informed, engaged and safe and help them perform at their best with the right communication tools.
Why internal communications are crucial for government administration employees
Government organizations can be large, complex and siloed. It’s important that everyone understands current priorities so that services and programs can be delivered to the community on behalf of the government. And in a crisis, government agencies need to continue to function – making communication even more critical.
Keeping government employees engaged and motivated is also important so that they are productive and help to meet organizational goals. It’s also important to keep them happy so that their talent is not lost to the private sector. A government communication system can help you achieve all this and more.
Better internal communications in government administration and public sector
Communicate with employees through multiple channels, on different devices, no matter where they are at that point in time and be 100% sure they received and read the messages all by using a versatile communication in government system.
Emergency & crisis communications
Emergency & crisis communications
- Inform employees about an emergency in an instant, using pop-up alerts, mobile alerts and SMS.
- Prepare templates and shortcuts in advance.
- Get feedback in real time from employees during emergencies with our highly visible surveys.
IT communications
IT communications
- Send information about planned maintenance in a way employees cannot ignore
- Alert employees to IT emergencies and give instructions to users with pop-ups and mobile alerts
- Use non-intrusive tickers to update staff with news about outages, cybersecurity etc.
HR communications
HR communications
- Inform staff about rules and policies and receive reading acknowledgments
- Survey employees in a way that bypasses email to get fast feedback
- Inform staff about benefits or health and safety precautions with pop-ups
- Improve the effectiveness of training by using quizzes and video alerts
Reach and engage staff
Reach and engage staff
- Be certain your messages were seen by accessing the statistics module
- Inform every employee – even if they aren’t at their computer – through mobile alerts
- Increase engagement by sending content in video format and screensavers
Ensure compliance
Ensure compliance
- When you need people to read and comply with new policies, use acknowledgments.
- To reinforce behavioral change, use Digital signage screens and screensavers/wallpapers.
- To help employees remember rules and policies, use quizzes.
Try DeskAlerts to see if it fits the communication needs of your organization
DeskAlerts is used as a government communication information system in hundreds of public sector and government administration organizations around the world to boost motivation, engage and educate employees.
DeskAlerts government communications tools
Computer
Bypass email and engage employees directly on desktops and laptops. They cannot skip or ignore your messages unless you provide the option to.
Mobile
All staff will receive important messages even if they aren’t in front of a computer screen.
Digital signage
Use digital screens in your organization as a communications channel for delivering information to employees and stakeholders.
Discover all government information and communication system features
One click alert
In an emergency you only need to click one button to alert employees.
Acknowledgment
When staff have received and read messages they can click a button that indicates they have read and understood and agree to any actions required.
Recurring alerts
Plan your communications campaigns in advance.
Scheduling
Plan the communication campaign in advance.
Templates
Create templates in advance to save time.
Targeting
Send messages to all employees, to select audience sectors or even just to individuals.
What our customers say about DeskAlerts
“With DeskAlerts notifications in place, Company House got a reliable channel of cascading notifications down to satellite offices, informing employees about various office issues, thus decreasing the load on a tech support and improving their internal workflow.”
Companies House
Government
“The IT team realized they needed to implement a fully-automated state-of-the-art alert system. The organization chose DeskAlerts, a powerful desktop notification solution that enables faster, more effective and more cost-efficient communication.“
Lenexa
Government
“We feel the our experience with DeskAlerts was successful because they have a product roadmap and they listen to customers, getting their feature requests into development. If you are on the fence of working with DeskAlerts or a different solution, just try and see – the DeskAlerts team will do their best to meet your specific company needs.”
IE Singapore
Government
Benefits of DeskAlerts as a government internal communication system
Approved by our customers
Frequently Asked Questions
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Why is communication important in local government?
Local government organizations provide valuable services to their communities. It’s important that employees are engaged and stay up-to-date with current priorities and policies so that they can in turn provide the best customer service possible to clients and stakeholders.
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What are the important communication tools that could be seen in government organizations?
Best practice government internal communication tools and channels include:
- Emails
- Newsletters
- Digital signage
- Pop up notifications
- Surveys and quizzes
- Desktop tickers
- Screensavers
- Instant messaging
- Internal collaboration platforms
- Video conferences
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What does Government Communication and Information System do?
Government communications services and information systems are terms that often refer to the external communications that government agencies have with the public including digital channels, websites, call centers and more.