Keep Staff Informed, Connected and Safe
Clear, timely communication saves lives in hospitals. When staff are informed instantly, whether about emergencies, compliance updates, or operational changes, they respond faster, reduce errors, and keep patients safe.
With DeskAlerts, you can strengthen internal communication, lower risks, and create a safer environment.
Reach the Right People at the Right Time with Smarter Hospital Communication
Overcome the limitations of overhead paging systems, organizational phone directories and personal meetings. With a healthcare communication system, you can deliver urgent messages to all staff, targeted groups, or even patients. This reduces confusion during IT outages, accelerates response in emergencies, and ensures compliance requirements are met without delays.
With DeskAlerts, notifications can be sent to desktops, mobile phones, and digital signage screens ensuring people receive important information.
Looking for a scalable solution for large healthcare networks or multi-campus environments? Explore Enterprise Communication Solution →
Better Hospital Communications Lead to Safer, Higher-Quality Care
Hospitals that adopt modern healthcare communication solutions see fewer delays, faster responses, and greater staff accountability.
By reducing errors and keeping staff aligned, patient satisfaction improves, risks decrease, and healthcare organizations build stronger trust with the communities they serve.
Emergency Hospital Communication
Emergency Hospital Communication That Saves Lives
- Send emergency alerts in seconds with shortcuts, color code alerts and ready-to-use templates
- Reduce panic by targeting groups of staff with relevant instructions
- Reach everyone instantly across desktops, mobiles, and digital signage
- Support emergency protocols with pop-up alerts and staff knowledge quizzes
IT Communication: Planned and Unplanned
IT Communication: Planned and Unplanned
- Notify medical and administrative staff about planned maintenance or unplanned system disruption
- Send real-time alerts about cybersecurity incidents to prevent data loss
- Educate staff about cybersecurity with quizzes and corporate screensavers
HR Communication: Policies, Training, and Compliance
HR Communication for Policies, Training and Compliance
- Share new HR policies and certification reminders with read receipts
- Replace slow emails with quick pop-up surveys and acknowledgments
- Reinforce training using quizzes, polls, and engaging video messages
- Ensure compliance by tracking acknowledgments of critical updates
Reach and Engage Staff
Reach and Engage Staff
- Keep frontline and remote staff updated through mobile hospital communication.
- Make sure everybody knows about important events so they don’t miss out.
- Increase engagement with video messages from management and by sending appealing images with corporate messages.
- Bypass email limitations by using several channels like desktop pop-ups, digital signage, and SMS alerts at the same time.
Ensuring Staff Well-Being and Safety
Ensuring Staff Well-Being and Safety
- Support physical and mental well-being with reminders and checklists as lockscreens and screensavers
- Collect real-time feedback with short pop-up surveys and polls
- Share hygiene and safety protocols (e.g., handwashing, PPE use) via video and signage
- Build a healthier, safer hospital culture with consistent communication
Resource Management
Resource Management
- Alert staff about shortages or excess of medical equipment instantly via pop-ups and scrolling ticker messages
- Notify teams about vaccine shipments, recalls, or expired stock
- Use surveys to collect feedback on resource issues and improve planning
- Prevent delays in patient care with a robust hospital communication system
Use DeskAlerts Color Code Alerts for Healthcare Communication
- Hospitals use color codes to quickly convey information to staff while avoiding panic among patients and visitors.
- With DeskAlerts, these alerts integrate with hospital IT systems, sirens, and other emergency tools, ensuring staff receive clear instructions on any device.
- Hospitals can also use it to complement their existing color code emergency notification systems (medical notifications with a color code).
- From fires to power failures, hospitals face diverse emergency scenarios daily. DeskAlerts healthcare communication platform enables staff to send customized color code alerts with just a few clicks, reducing delays and confusion.
- Healthcare providers using DeskAlerts report greater efficiency and reliability in sending hospital communications during emergencies.
System That Connects IT, Administrative, and Medical Teams
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IT departments can keep doctors, nurses, and clinical staff informed about service outages, system changes, upgrades, security policies, and compliance training.
- Staff receive timely hospital communications about virus alerts, technology issues, and help channels across multiple devices.
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IT teams can gather geedback via surveys to better understand staff needs and improve support for frontline and administrative users.
Migrating to new services becomes faster and smoother when IT uses healthcare communication solutions to train, educate, and motivate staff with clear alerts and instructions.
- A healthcare communication platform strengthens collaboration between IT and clinical staff, reducing downtime and ensuring safer patient care.
"DeskAlerts provided a reliable communications channel, which was proven to be vital in the state of emergency during terror attack, in the event of usual channels being overloaded and inaccessible."
Healthcare, Belgium
“We have been using Desk Alerts for 5 years now and find the product excellent at communicating important information to our entire Trust quickly. It is so easy to use and maintain so provides a cost effective solution for “real time” messaging. Originally, used just by the IT team, the product is now in daily use by the Trust’s Communications team to ensure that urgent messages are communicated quickly and clearly to a large number of staff, thus helping to support the delivery of patient care to the highest standard.”
Peterborough and Stamford Hospitals
Lee Loades, NHS representative
“We were looking for the easiest way to quickly update our Radiologist at multiple hospitals without email. This fit the bill. We have installed DeskAlerts on our Radiologist Diagnostic Workstations and use it to alert them to current system problems and also alert them when the problems are resolved.”
Fairview
Health service
“Any communication to a large group of users must be well prepared. A tool like DeskAlerts will ease the publication and will give you the flexibility to interact with the message to communicate and send just before is it delivered to the consumer.”
Hopital Fribourgeois
Philippe Kilchoer
Resolving Operational Risks: Delivering Urgent Messages to 5,000 PCs
NHS West Suffolk needed a way to reach 5,000 staff instantly during critical IT and operational events. With DeskAlerts, urgent messages now appear on every desktop in seconds, helping the Trust respond faster and reduce operational risks.
Keeping All Staff Informed About IT Outages and Maintenance
Frequent IT outages left staff and patients at Hôpital du Valais without timely updates. Using DeskAlerts, they now deliver critical information instantly, even when email and phones are down, ensuring smooth operations and faster response times.
Connecting and Engaging Staff via Effective Communication & Feedback Collection
Healthcare Australia struggled with fragmented communication and low staff engagement. By adopting DeskAlerts, they unified messaging and enabled real-time feedback, resulting in faster information delivery and a more engaged workforce.
Staff are noticeably better
Improved communication
between departments
Allows to keep people
accountable
Better patient health
outcomes
