Many organizations around the globe have turned to DeskAlerts as their preferred alert notification system
To help hospitals DeskAlerts is making information, resources and tools immediately available to employees of different departments.
We accomplish this by:
"DeskAlerts provided a reliable communications channel, which was proven to be vital in the state of emergency during terror attack, in the event of usual channels being overloaded and inaccessible."
Sending messages out quickly - we know time is often of the essence when you need to alert staff to an urgent situation. Messages are instantly delivered to intended recipients, saving valuable time in an emergency situation. Hospitals using DeskAlerts often use it to alert staff when there has been a mass casualty incident that is about to create a great deal of demand.
Targeting messages to niche audiences - you can opt to send messages to every computer in your network, or just to selected groups of employees. For example a particular team, such as oncology, a particular ward, the emergency department, or if your organization is based on different campuses, just those in the campus you need to communicate an issue
DeskAlerts can be set up to automatically deliver communications based on the EMR or EPD systems output, as well as API calls from monitoring and support incident management tools.
Scheduling messages – When you have staff who work different shifts and you need to ensure they ALL find out about important news, you can schedule DeskAlerts in advance to be sent at different times throughout the day and night. No matter when someone is rostered on, they will
The code system was adopted to easily convey information to staff using public address systems while at the same time preventing panic among patients and visitors to the hospital.
DeskAlerts can be integrated with existing IT systems easily, as well as with other emergency systems such as sirens, and can be used to connect with just about any device. Hospitals can also use it to complement their existing color code emergency notification systems. One of the functions that has been purposely built in to DeskAlerts is the ability to embed notifications with a color code.
DeskAlerts administrators can create a range of custom templates in advance using the color codes that are ready to be populated with the appropriate information when there is an emergency situation playing out.
Hospitals face a range of different scenarios on a day-to-day basis, and DeskAlerts responded to this by introducing the ability to select custom color codes with just a few clicks of the mouse. This is to ensure every emergency notification that a hospital may need can be embedded with its own unique color code.
Clients who are using DeskAlerts in this way have provided positive feedback about how the introduction of color codes to DeskAlerts improved their organizations’ efficiencies in sending emergency communications.
Send urgent notifications to your healthcare workforce, even if computers are on screensaver mode or standby.
Send alerts that align with your hospital’s color code system to determine the type and seriousness of the event.
Send reminders to your team about upcoming events or other important information.
Set the time and date so that your DeskAlerts notifications will show on employees’ screens at a later time.
Create emergency notification templates to save time and use them again in the future.
Target messages to all staff, or just groups of staff, depending on the situation.