healthcare mass notification System

Hospitals around the world use DeskAlerts Notification System to broadcast announcements such as software update alerts, software removal from desktops, building outages and parking notices. 

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You can be sure that your people have seen your important communication

Many organizations around the globe have turned to DeskAlerts as their preferred alert notification system

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DeskAlerts Notification System enables the delivery of messages to multitudes of people quickly and immediately, bypassing email overload. These notifications come straight to a person’s desktop or mobile. 
Features od DeskAlerts include the ability to schedule notifications in advance, the ability to target groups of employees with unique messaging, being able to use the system to deliver video content or hyperlink to content that lives elsewhere, for example on your intranet site.

Real-Time Mass Notifications

Emergency Notifications

Mobile Alert Apps

Other DeskAlerts Tools

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How DeskAlerts helps hospitals overcome communication challenges

To help hospitals DeskAlerts is making information, resources and tools immediately available to employees of different departments. 

We accomplish this by:

  1. Sending out instant notification alerts via different channels (desktops, mobile, SMS, email, RSS) as an essential aspect of healthcare communications
  2. Syncronizing DeskAlerts with inner systems (HIS, EMR, CRM, SharePoint, etc). It results in effective collaboration of immediate notifications with business processes
  3. Emergency notifications (color codes) as a result of engaging in collaborative research on communication in healthcare. Instant predefined alerts allow to notify required department within one click
  4. Instant feedback from employees via surveys and polls
  5. Rich audio and video content allows to implement various scripts of communication campaigns
  6. Сost efficiency. Our customer's case: "We usually had to send messages to our HR people and they would send out an email to all employees. For safety alerts we used pagers. Since we purchased DeskAlerts we have cut away back on pagers". Greg Hotchkiss, New Page

Case studie for CHU Saint-Pierre Belgium

"DeskAlerts provided a reliable communications channel, which was proven to be vital in the state of emergency during terror attack, in the event of usual channels being overloaded and inaccessible."
CHU Saint-Pierre

Healthcare, Belgium

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Our clients recommend DeskAlerts

A cost effective solution for “real time” messaging

“We have been using Desk Alerts for 5 years now and find the product excellent at communicating important information to our entire Trust quickly. It is so easy to use and maintain so provides a cost effective solution for “real time” messaging. Originally, used just by the IT team, the product is now in daily use by the Trust’s Communications team to ensure that urgent messages are communicated quickly and clearly to a large number of employees, thus helping to support the delivery of patient care to the highest standard.”
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Peterborough and Stamford Hospitals NHS Foundation Trust

Deep understanding of problems in healthcare

“Doing business with your company has been a true pleasure for us. We have been impressed with the quick response and professional approach your company has offered us. We had lots of issues initially after the installation but DeskAlerts was able to quickly identify our company’s needs. We are satisfied with the notification system and we can count on you for keeping our business running smoothly with all the up to minute changes that we so often request. DeskAlerts’ deep understanding of problems in healthcare has been a leading factor in our success. Keep up the good work.”
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Frimley Health, NHS

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The benefits of using DeskAerts for hospitals and healthcare organizations

Sending messages out quickly - we know time is often of the essence when you need to alert staff to an urgent situation. Messages are instantly delivered to intended recipients, saving valuable time in an emergency situation. Hospitals using DeskAlerts often use it to alert staff when there has been a mass casualty incident that is about to create a great deal of demand.

Targeting messages to niche audiences - you can opt to send messages to every computer in your network, or just to selected groups of employees. For example a particular team, such as oncology, a particular ward, the emergency department, or if your organization is based on different campuses, just those in the campus you need to communicate an issue to.

DeskAlerts can be set up to automatically deliver communications based on the EMR or EPD systems output, as well as API calls from monitoring and support incident management tools.

Scheduling messages – When you have staff who work different shifts and you need to ensure they ALL find out about important news, you can schedule DeskAlerts in advance to be sent at different times throughout the day and night. No matter when someone is rostered on, they will learn find out your news.

How It Works

Using DeskAlerts Color Code Alerts in the Healthcare Sector

color-code-mobile-alert-3The code system was adopted to easily convey information to staff using public address systems while at the same time preventing panic among patients and visitors to the hospital.

DeskAlerts can be integrated with existing IT systems easily, as well as with other emergency systems such as sirens, and can be used to connect with just about any device. Hospitals can also use it to complement their existing color code emergency notification systems. One of the functions that has been purposely built in to DeskAlerts is the ability to embed notifications with a color code.

DeskAlerts administrators can create a range of custom templates in advance using the color codes that are ready to be populated with the appropriate information when there is an emergency situation playing out.

Hospitals face a range of different scenarios on a day-to-day basis, and DeskAlerts responded to this by introducing the ability to select custom color codes with just a few clicks of the mouse. This is to ensure every emergency notification that a hospital may need can be embedded with its own unique color code.

Clients who are using DeskAlerts in this way have provided positive feedback about how the introduction of color codes to DeskAlerts improved their organizations’ efficiencies in sending emergency communications.

 

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DeskAlerts Healthcare Notification Tool and App Features

Emergency

Send urgent notifications to your healthcare workforce, even if computers are on screensaver mode or standby.

Color coding

Send alerts that align with your hospital’s color code system to determine the type and seriousness of the event.

Reminder

Send reminders to your team about upcoming events or other important information.

Schedule in Advance

Set the time and date so that your DeskAlerts notifications will show on employees’ screens at a later time.

Notification templates

Create emergency notification templates to save time and use them again in the future.

Targeting

Target messages to all staff, or just groups of staff, depending on the situation.

Additional Reasons Why DeskAlerts Notification Software is a Must–Have for Hospitals and Clinics

DeskAlerts Improves Communication Among the IT Department and Doctors, Nurses and Clinical Staff

Any technological problems can be rapidly sent to the IT department. Because the IT department will not have to sort through unnecessary emails, and can receive messages in more efficient mediums such as SMS, they are able to respond in a timely manner.

The IT department can keep doctors, nurses and clinical staff updated on any technology problems, changes in hours or services, technology upgrades, internet security policies, compliance education, virus announcements, training opportunities and help or support channels.

IT departments can gain feedback from hospitals and clinics through surveys and forums to understand better the needs of other departments.

Online helpdesks provide an opportunity for IT to answer basic questions. Doctors, nurses and clinical staff can ask questions and receive answers about technology problems. They can also see answers to questions that others have asked so the IT department does not have to answer the same question multiple times.

Messages of how the IT department benefits the hospital or clinic can be delivered via desktop notifications or screensaver messages to other departments, encouraging support.

Get estimate price for sending color code alerts