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IT Outage Solution

Send more than 10000 notifications in 1-2 seconds

HOW DESKALERTS CAN HELP IN CASE OF IT OUTAGE?

DeskAlerts is a powerful internal communications tool that ensures all your employees are kept up-to-date by delivering notifications straight to their desktops – even if their PCs are in sleep or screensaver modes. They appear in a way that cannot be ignored or minimized - a far more reliable method of communicating that sending emails where your important communications can end up buried in employees’ inboxes, unopened, unread and not acted on.
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Real-Time Mass Notifications

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One-Click Alerts

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Lock Screen Alerts

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Other DeskAlerts Tools

The Importance Of Communicating IT Outages

Your company relies on your IT infrastructure in order to carry out its work. When systems go down this has an impact on all employees. When such an event happens, your IT help desk staff can spend a lot of time, inefficiently fielding calls about the issue over and over again.

Free up your help desk staff by using DeskAlerts to communicate quickly and easily when you have an outage – whether it is scheduled or unforeseen.

Create an unplanned outage notification template to save time – all you have to do is populate it with details each time you need it.

When you know that there’s going to be a scheduled downtime, sending a planned downtime notification to employees in advance will give them time to prepare so they can make arrangements to work elsewhere, or do work that doesn’t require them to use their computers.

How to notify employees in case of IT outage

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Features

Emergency

Send your employees notifications about any emergencies or critical situations

Reminder

Remind your employees about any important dates or events they need to know about

Targeting

If you have an outage local to a particular site, target only those who will be affected.

Schedule in Advance

Set your content to send at a later point in time.

Acknowledgment

DeskAlerts will let you know if your recipients have read the messages.

Notification template

Save time by creating custom templates that you can use in the future when you need them.

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What Our Clients Say

KRKA

DeskAlerts software was integrated with the KRKA intranet and the usage of its alerts has helped to decrease a number of calls to the tech support department.

St George's, University of London

University uses DeskAlerts to give customers updates regarding IT services. DeskAlerts preempts unnecessary helpdesk calls by keeping all customers informed.
Read more about customer experience
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Reduce The Cost Of Downtime

Research from CA Technologies has found IT downtime costs businesses more than 127 million person-hours per year.

Schedule Updates, Send Notifications, Prepare your Staff with DeskAlerts Software.

DeskAlerts lets you send pop-up notifications to your employees’ desktop screens in 1-2 seconds at the touch of a button. This way you can communicate what the problem is and estimated timeframe for restoration. If you have a scheduled outage planned, you can use DeskAlerts to let people know about it in advance.

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    Have Questions? We are available 24 hours a day. Get in touch.
    901 N Pitt St #325, Alexandria, VA 22314, USA
    +1 (703) 881-3166

    sales@deskalerts.com
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