Ensure no problems are missed by sending information automatically
Whatever your business requirements, DeskAlerts can be configured to integrate with almost any other system. Other software can trigger the sending of a DeskAlerts notification. This way you can use several systems through just one interface.
Automated API alert benefits include:
Automated API Alerts + Real-Time Module:
There’s no need for human involvement or double-handling of the messages – your notifications are delivered instantly by taking advantage of automated message publication.
For an additional fee, DeskAlerts engineers will assist you with API integration setup.
Run your organization more efficiently and effectively by automating your critical alerts. These can be integrated quite simply into virtually any business system, Benefits include:
Many business systems such as accounting, warehousing, CRM or ERP monitor data changes for you. When you pair these systems with DeskAlerts, the critical notifications are sent automatically and instantly to the people who need to see them. This reduces inconsistencies and errors and the likelihood of important information going missing.
Automated alerts can be sent to key personnel or other stakeholders via mobile phone, desktop notifications, email or SMS alerts. Reach the people who need to take action in a crisis fast and reduce the impact of a crisis – or avert it entirely.
Whatever your needs, different processes can be automated to rules that you pre-define, even if you have events and triggers that vary from department to department in your organization.
When you combine real-time alerts with API integration, you get a closed-loop solution that lets you respond more efficiently to any incidents. This means problems can be resolved much more quickly, less downtime and a faster mean tome to repair (MTTR).
Here’s a real-life example of how you can integrate a monitoring system with DeskAlerts to streamline your workflow during an incident: