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Enhancing Internal Communication and Responsiveness Across Teams using Pop-Ups

infotech_new

  • Industry: Software Development
  • Use case: Internal Communication
  • Location: United States
  • Employees: 1,400
 

Improved internal communication and team awareness

 

Immediate response to issues

 

Increased visibility and engagement

Company overview

Infotech provides software solutions for construction administration and inspection, secure online bidding, and paperless contracting.

Summary

Email communication wasn’t fast or visible enough for Infotech’s teams to stay aligned on important updates. So they implemented a notification system to deliver time-sensitive messages directly to employees’ screens. With this solution, the company improved communication efficiency, ensured immediate responses to issues, and kept teams better informed and connected.

img infotech

Challenge

The company needed to find a tool to improve communication within the team, as emails may go unnoticed for a time.

Solution

The team now has better awareness of what events are happening, and they share better communication.

There is an immediate response to issues when the DeskAlerts system is used. Whether it’s notifying of a delay in a meeting start time, or even just a reminder it’s time to head out for a team lunch, the pop-up feature is very worthwhile. It is also nice that the screen placement and size can be set.

quote2

Message pops up on screen and action needs to be taken. You know it’s been viewed. It is worth a try, if you have communication issues, DeskAlerts may help.

Fern Schweitzer
Network-Services Specialist

Result

With instant pop-up alerts, Infotech improved internal communication and ensured important messages never went unnoticed. Teams now respond to issues immediately, whether it’s a meeting delay or an urgent update. The customizable alerts increased visibility, strengthened team coordination, and made everyday communication more efficient.

 

See DeskAlerts in Action

Schedule a personalized demo with us to learn how DeskAlerts can help resolve your business challenges.

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