Skip to the main content.
Trial REQUEST DEMO
Trial REQUEST DEMO

Fast and Reliable Notifications for 2,000 Students and Staff Across Campus

Henry Ford

  • Industry: Education
  • Use case: Internal Communication
  • Location: United States
  • Employees: 1,000
 

Instant alerts to 2,000 campus workstations

 

Rapid deployment to 500 PCs in one morning

 

Critical messages delivered faster than email or SMS

Company overview

Henry Ford College (HFC) is a public community college in Michigan, USA. It enrolls 13,000 students and offers a variety of courses and degree programs.

Summary

Email and SMS were ineffective for timely communication in a college environment where phones are silenced and emails often go unread. So the institution deployed instant desktop alerts across nearly 2,000 student and staff workstations to ensure urgent messages reached everyone without delay. With this system, they improved notification speed, streamlined deployment, and established a reliable communication channel campus-wide.

img Henry Ford College

Challenge

HFCC had been using e-mail and SMS systems to notify students and employees. It was problematic in a classroom environment, where students and teachers often turn off their cell phones in order to keep from disrupting the class.

E-mail didn’t really address the problem, as it was dependent on recipients opening their e-mail client to see the message, and there was no guarantee that that would happen in a timely manner.

Solution

DeskAlerts was chosen as a computer-based notification system, the best way to get notifications out to the largest number of people in the fastest time. DeskAlerts is deployed to every employee workstation and student computer on campus as part of a mandatory application installation.

A real benefit is in the way it provides notification. HFCC can compose and broadcast an alert to nearly 2,000 college workstations, or any combination of those, in just a few minutes.

The main criteria for HFCC were the cost, the range of features, and ease of deployment.

quote2

DeskAlerts had no real competitors. We actually got everything we wanted in the system and more. We deployed to over 500 administrative computers in a morning, and to all of our student computers over a school break.

Joe Zitnik
Director of Network and IT Infrastructure

Most employees are on a computer all day, student classes involve computers, and almost every classroom has at least one instructor PC. In addition, the college has several computer labs on campus.

quote2

Just like in many organizations, most people at the college are glued to a PC all day. They may ignore phones ringing, and they may not choose to open their e-mail for hours at a time, but a notification screen popping up in their desktop workspace is impossible to ignore.

Joe Zitnik
Director of Network and IT Infrastructure

Result

Henry Ford Community College transformed its communication by deploying instant alerts to nearly 2,000 staff and student workstations. This ensured that critical notifications reached recipients immediately, solving the delays and limitations of email and SMS in classroom settings.

quote2

We are completely happy with the product as it is.

Joe Zitnik
Director of Network and IT Infrastructure

See DeskAlerts in Action

Schedule a personalized demo with us to learn how DeskAlerts can help resolve your business challenges.

GET DEMO