Protecting Staff with Instant Cybersecurity Alerts at University Hospitals Birmingham
- Industry: Healthcare
- Use case: IT Outages, Cybersecurity, Maintenance Notifications
- Location: United Kingdom
- Employees: 20,000
Faster delivery of critical IT and cybersecurity alerts to staff
Improved staff awareness and vigilance against cyber threats
Established a reliable secondary communication channel for urgent updates
Company overview
University Hospitals Birmingham NHS Foundation Trust is one of the highest-performing NHS organisations in Europe.
Summary
University Hospitals Birmingham NHS Foundation Trust needed a faster way to warn staff about IT threats. They adopted DeskAlerts to deliver instant alerts, including critical warnings like the WannaCry ransomware attack. With DeskAlerts, the IT team could communicate quickly and effectively, helping staff stay vigilant and maintain cybersecurity across the organization.

Challenge
University Hospitals Birmingham NHS Foundation Trust was looking for a solution for instant IT communication.
Solution
University Hospitals Birmingham NHS Foundation Trust used DeskAlerts as an additional communication channel. Their IT Department used DeskAlerts for IT Services notices and general organisation notices.

We use DeskAlerts for IT Services notices and general organisation notices. For example, used to warn users of the WannaCry ransomware attack and to have online vigilance.