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Instant Desktop Alerts for Urgent Internal Communication in Manufacturing

littelfuse

  • Industry: Manufacturing
  • Use case: Internal Communication
  • Location: United States
  • Employees: 16,000
 

Instant delivery of time-sensitive messages

 

Established a reliable communication channel when email was insufficient

 

Maintained long-term system stability with minimal maintenance

Company overview

Littelfuse is an industrial technology manufacturing company operating across over 20 countries. Its products are vital components in virtually every market that uses electrical energy, from consumer electronics to automobiles, commercial vehicles, and industrial equipment.

Summary

An electronics manufacturer needed to communicate important messages to its employees instantly. So they implemented a notification system to deliver hard-to-miss pop-up messages directly to users’ screens. With this solution, they ensured critical information is always seen and established a dependable channel for urgent internal communication.

img Littelfuse

Challenge

Littelfuse was looking for a hard-to-miss internal communication system to ensure information delivery to end users.

Solution

DeskAlerts was a perfect match for the challenge, delivering modal pop-ups right to users' desktops, providing read-through reports, and ensuring delivery.

The alerting system has been in place for several years and has been functioning correctly. It requires minimal maintenance and provides a reliable channel for notifications when email is insufficient.

quote2

We wanted a way to bring emergency messages to the user's desktop, without using any of the existing MS platforms. We needed a pop-up that would be 'in the user's face', regardless of what they are doing at that moment in time. It was a good match for use in an isolated internal environment.

The solution is now in place and active, used by company content publishers from time to time, when the delivery guarantee and reporting are required.

Ronald Rijntjes
Global Director IT and Corporate Information Security Officer

Result

With instant desktop pop-up alerts, the company can now deliver critical emergency messages directly to users, ensuring they’re seen immediately. The system provides a reliable communication channel when email is insufficient and has remained stable for years with minimal to no maintenance required. 

As a result, important information always reaches the right people at the right time.

See DeskAlerts in Action

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