---
title: System Outage and Downtime Targeted Notifications in Pharmaceuticals
description: Discover how a global pharmaceutical company improved IT communication with targeted outage and downtime alerts. Ensure faster response times, minimize disruption, and keep only affected departments informed.
---

[Skip to the main content.](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#main-content)

We'd love your input! Only 3 short questions and 5 min of your time. [**Take the survey →** ](https://forms.gle/e4AEqvk3eCphwY4r8)

[![DeskAlerts_logo](https://www.alert-software.com/hubfs/DeskAlerts_logo.svg "DeskAlerts_logo")](https://www.alert-software.com/)

[![DeskAlerts_logo](https://www.alert-software.com/hubfs/DeskAlerts_logo.svg "DeskAlerts_logo")](https://www.alert-software.com/)

- [Product ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
    - [ Functionality ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Desktop Alerts ](https://www.alert-software.com/desktop-alert)
          - [ Desktop Scrolling Ticker ](https://www.alert-software.com/desktop-ticker)
          - [ Panic Button ](https://www.alert-software.com/panic-button-one-click-alert)
          - [ Corporate Screensaver ](https://www.alert-software.com/corporate-screensaver)
          - [ Corporate Wallpaper ](https://www.alert-software.com/corporate-wallpaper)
          - [ Corporate Lockscreen ](https://www.alert-software.com/lockscreen-software)
          - [ SMS notification ](https://www.alert-software.com/sms-notifications)
          - [ Emergency alert ](https://www.alert-software.com/deskalerts-emergency-notifications)
          - [ Digital signage ](https://www.alert-software.com/digital-signage)
          - [ Email notification ](https://www.alert-software.com/email-notifications)
          - [ Survey ](https://www.alert-software.com/survey)
          - [ Quiz ](https://www.alert-software.com/employee-quiz)
          - [ Extended reports ](https://www.alert-software.com/products/deskalerts-extended-statistics)
          - [ RSVP invitation ](https://www.alert-software.com/rsvp-invitations)
          - [ Video alerts ](https://www.alert-software.com/video-alert)
          - [ Skin editor ](https://www.alert-software.com/alert-skin-editor)
          - [ Mobile Client app ](https://www.alert-software.com/mobile-apps)
    - [ Services ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Technical Support ](https://www.alert-software.com/support)
          - [ Professional services ](https://www.alert-software.com/pro-services)
          - [ Annual maintenance ](https://www.alert-software.com/annual-maintenance)
- [Solutions ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
    - [ By industry ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Education ](https://www.alert-software.com/education)
          - [ Engineering ](https://www.alert-software.com/engineering)
          - [ Finance ](https://www.alert-software.com/finance)
          - [ Government ](https://www.alert-software.com/government)
          - [ Healthcare ](https://www.alert-software.com/healthcare)
          - [ Hospitality ](https://www.alert-software.com/hospitality-app)
          - [ Manufacturing ](https://www.alert-software.com/manufacturing)
          - [ Oil and gas ](https://www.alert-software.com/oil-and-gas)
    - [ By challenge ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Change Management ](https://www.alert-software.com/change-management-communication-tools)
          - [ IT Outage ](https://www.alert-software.com/it-outage)
          - [ Email overload ](https://www.alert-software.com/email-overload)
          - [ Employee Engagement ](https://www.alert-software.com/employee-engagement-software)
          - [ Emergency Communications ](https://www.alert-software.com/deskalerts-emergency-notifications)
          - [ Remote communications ](https://www.alert-software.com/remote-team-communications-software)
          - [ Compliance Communications ](https://www.alert-software.com/compliance-communication)
          - [ Internal communications ](https://www.alert-software.com/internal-communication-system-for-business)
          - [ Crisis Communications ](https://www.alert-software.com/internal-crisis-communications)
          - [ Risk Management ](https://www.alert-software.com/risk-management-tools)
    - [ By Team/Size ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Enterprise ](https://www.alert-software.com/enterprise-communication-software)
          - [ HR communications ](https://www.alert-software.com/hr-communications)
- [How it works ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
    - [ Product overview ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Product Overview ](https://www.alert-software.com/how-it-works)
          - [ System requirements ](https://www.alert-software.com/tech-info/system-requirement)
          - [ FAQ ](https://www.alert-software.com/learning-center/faq)
    - [ Resources ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Templates Library ](https://www.alert-software.com/templates-library)
          - [ Knowledge base ](https://docs.alert-software.com/)
          - [ Webinars ](https://www.alert-software.com/webinars)
    - [ System integration ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ AD integration ](https://www.alert-software.com/active-directory-integration)
          - [ SSO integration ](https://www.alert-software.com/sso-module)
          - [ API integration ](https://www.alert-software.com/api-integration)
          - [ MS Teams integration ](https://www.alert-software.com/microsoft-teams-integration)
- [Why Us ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
    - [ Customers ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Case studies ](https://www.alert-software.com/customers/case-studies/)
          - [ Reviews ](https://www.alert-software.com/customers/testimonials)
    - [ Company ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ About us ](https://www.alert-software.com/about)
          - [ Contact us ](https://www.alert-software.com/company/contact-us)
    - [ Partners ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Become a partner ](https://www.alert-software.com/become-a-partner)
          - [ Our Partners ](https://www.alert-software.com/our-partners)
- [Blog ](https://www.alert-software.com/blog)
- [Pricing ](https://www.alert-software.com/pricing)

Search

*Search*

[TRIAL ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLKrwx9lo7gpr5wOjXGGW0I%2Fk%2F%2BOk6adfrsl6XIRU%2BNEoclF71qkOHY5ZOGaCAY3tCpyNJmHoLz8RFFhJZwymzsOZbYt6NdDZ65eT7DDXyI6lpdINUyhlATr%2BJA2%2B3OMaZ7JP2eE3jBdVzNTZsBwI00gprH3aexdJ40LoR3RLMBGkTvRNfmLHw%3D%3D&portalId=2607633)

[REQUEST DEMO ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLI5JmMp49kSV2QhBX4Yb8Rsprf%2B%2FVAw6OwUATCDN9%2FjOh9sDA0cirL%2F3X19UqrITevKg8zpPhJYTbLt7DXUrJLLfuiLoqFCeoU7R%2FD6FoXQhyNZrmQxv8NyaUpA79h4dGirpPdBF2XZpM2xdc1sNUUcLncJ3CfWP9G%2BEA5PBxwDqL7Wuxo6&portalId=2607633)

Toggle Menu

Search

*Search*

Toggle Menu

[TRIAL ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLKrwx9lo7gpr5wOjXGGW0I%2Fk%2F%2BOk6adfrsl6XIRU%2BNEoclF71qkOHY5ZOGaCAY3tCpyNJmHoLz8RFFhJZwymzsOZbYt6NdDZ65eT7DDXyI6lpdINUyhlATr%2BJA2%2B3OMaZ7JP2eE3jBdVzNTZsBwI00gprH3aexdJ40LoR3RLMBGkTvRNfmLHw%3D%3D&portalId=2607633)

[REQUEST DEMO ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLI5JmMp49kSV2QhBX4Yb8Rsprf%2B%2FVAw6OwUATCDN9%2FjOh9sDA0cirL%2F3X19UqrITevKg8zpPhJYTbLt7DXUrJLLfuiLoqFCeoU7R%2FD6FoXQhyNZrmQxv8NyaUpA79h4dGirpPdBF2XZpM2xdc1sNUUcLncJ3CfWP9G%2BEA5PBxwDqL7Wuxo6&portalId=2607633)

- [Product
  
  *Toggle Menu* 
  
  ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
    - [ Functionality
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Desktop Alerts ](https://www.alert-software.com/desktop-alert)
          - [ Desktop Scrolling Ticker ](https://www.alert-software.com/desktop-ticker)
          - [ Panic Button ](https://www.alert-software.com/panic-button-one-click-alert)
          - [ Corporate Screensaver ](https://www.alert-software.com/corporate-screensaver)
          - [ Corporate Wallpaper ](https://www.alert-software.com/corporate-wallpaper)
          - [ Corporate Lockscreen ](https://www.alert-software.com/lockscreen-software)
          - [ SMS notification ](https://www.alert-software.com/sms-notifications)
          - [ Emergency alert ](https://www.alert-software.com/deskalerts-emergency-notifications)
          - [ Digital signage ](https://www.alert-software.com/digital-signage)
          - [ Email notification ](https://www.alert-software.com/email-notifications)
          - [ Survey ](https://www.alert-software.com/survey)
          - [ Quiz ](https://www.alert-software.com/employee-quiz)
          - [ Extended reports ](https://www.alert-software.com/products/deskalerts-extended-statistics)
          - [ RSVP invitation ](https://www.alert-software.com/rsvp-invitations)
          - [ Video alerts ](https://www.alert-software.com/video-alert)
          - [ Skin editor ](https://www.alert-software.com/alert-skin-editor)
          - [ Mobile Client app ](https://www.alert-software.com/mobile-apps)
    - [ Services
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Technical Support ](https://www.alert-software.com/support)
          - [ Professional services ](https://www.alert-software.com/pro-services)
          - [ Annual maintenance ](https://www.alert-software.com/annual-maintenance)
- [Solutions
  
  *Toggle Menu* 
  
  ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
    - [ By industry
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Education ](https://www.alert-software.com/education)
          - [ Engineering ](https://www.alert-software.com/engineering)
          - [ Finance ](https://www.alert-software.com/finance)
          - [ Government ](https://www.alert-software.com/government)
          - [ Healthcare ](https://www.alert-software.com/healthcare)
          - [ Hospitality ](https://www.alert-software.com/hospitality-app)
          - [ Manufacturing ](https://www.alert-software.com/manufacturing)
          - [ Oil and gas ](https://www.alert-software.com/oil-and-gas)
    - [ By challenge
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Change Management ](https://www.alert-software.com/change-management-communication-tools)
          - [ IT Outage ](https://www.alert-software.com/it-outage)
          - [ Email overload ](https://www.alert-software.com/email-overload)
          - [ Employee Engagement ](https://www.alert-software.com/employee-engagement-software)
          - [ Emergency Communications ](https://www.alert-software.com/deskalerts-emergency-notifications)
          - [ Remote communications ](https://www.alert-software.com/remote-team-communications-software)
          - [ Compliance Communications ](https://www.alert-software.com/compliance-communication)
          - [ Internal communications ](https://www.alert-software.com/internal-communication-system-for-business)
          - [ Crisis Communications ](https://www.alert-software.com/internal-crisis-communications)
          - [ Risk Management ](https://www.alert-software.com/risk-management-tools)
    - [ By Team/Size
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Enterprise ](https://www.alert-software.com/enterprise-communication-software)
          - [ HR communications ](https://www.alert-software.com/hr-communications)
- [How it works
  
  *Toggle Menu* 
  
  ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
    - [ Product overview
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Product Overview ](https://www.alert-software.com/how-it-works)
          - [ System requirements ](https://www.alert-software.com/tech-info/system-requirement)
          - [ FAQ ](https://www.alert-software.com/learning-center/faq)
    - [ Resources
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Templates Library ](https://www.alert-software.com/templates-library)
          - [ Knowledge base ](https://docs.alert-software.com/)
          - [ Webinars ](https://www.alert-software.com/webinars)
    - [ System integration
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ AD integration ](https://www.alert-software.com/active-directory-integration)
          - [ SSO integration ](https://www.alert-software.com/sso-module)
          - [ API integration ](https://www.alert-software.com/api-integration)
          - [ MS Teams integration ](https://www.alert-software.com/microsoft-teams-integration)
- [Why Us
  
  *Toggle Menu* 
  
  ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
    - [ Customers
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Case studies ](https://www.alert-software.com/customers/case-studies/)
          - [ Reviews ](https://www.alert-software.com/customers/testimonials)
    - [ Company
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ About us ](https://www.alert-software.com/about)
          - [ Contact us ](https://www.alert-software.com/company/contact-us)
    - [ Partners
      
      *Toggle Menu* 
      
      ](https://www.alert-software.com/customers/case-studies/system-outage-and-downtime-targeted-notifications-in-pharmaceuticals#) 
          - [ Become a partner ](https://www.alert-software.com/become-a-partner)
          - [ Our Partners ](https://www.alert-software.com/our-partners)
- [Blog ](https://www.alert-software.com/blog)
- [Pricing ](https://www.alert-software.com/pricing)

[*Facebook* ](https://www.facebook.com/alertsoftware/) [*Instagram* ](https://www.instagram.com/deskalerts) [*LinkedIn* ](https://www.linkedin.com/company/2596412) [*Twitter* ](https://twitter.com/DeskAlerts) [*Youtube* ](https://www.youtube.com/user/DeskAlerts)

Functionality

---

- [Desktop Alerts](https://www.alert-software.com/desktop-alert)
- [Desktop Scrolling Ticker](https://www.alert-software.com/desktop-ticker)
- [Panic Button](https://www.alert-software.com/panic-button-one-click-alert)
- [Corporate Screensaver](https://www.alert-software.com/corporate-screensaver)
- [Corporate Wallpaper](https://www.alert-software.com/corporate-wallpaper)
- [Corporate Lockscreen](https://www.alert-software.com/lockscreen-software)
- [SMS Notification](https://www.alert-software.com/sms-notifications)
- [Emergency Alerts](https://www.alert-software.com/deskalerts-emergency-notifications)

  

---

- [Digital Signage](https://www.alert-software.com/digital-signage)
- [Email Notification](https://www.alert-software.com/email-notifications)
- [Survey](https://www.alert-software.com/survey)
- [Quiz](https://www.alert-software.com/employee-quiz)
- [Extended Reports](https://www.alert-software.com/products/deskalerts-extended-statistics)
- [RSVP Invitation](https://www.alert-software.com/rsvp-invitations)
- [Video Alert](https://www.alert-software.com/video-alert)
- [Skin Editor](https://www.alert-software.com/alert-skin-editor)
- [Mobile Client App](https://www.alert-software.com/mobile-apps)

Services

---

- [Technical Support](https://www.alert-software.com/support)
- [Professional Services](https://www.alert-software.com/pro-services)
- [Annual Maintenance](https://www.alert-software.com/annual-maintenance)

By industry

---

- [Healthcare](https://www.alert-software.com/healthcare)
- [Education](https://www.alert-software.com/education)
- [Engineering](https://www.alert-software.com/engineering)
- [Finance](https://www.alert-software.com/finance)
- [Government](https://www.alert-software.com/government)
- [Hospitality](https://www.alert-software.com/hospitality-app)
- [Manufacturing](https://www.alert-software.com/manufacturing)
- [Oil and Gas](https://www.alert-software.com/oil-and-gas)

By challenge

---

- [Internal Communication System](https://www.alert-software.com/internal-communication-system-for-business)
- [Emergency Communications](https://www.alert-software.com/deskalerts-emergency-notifications)
- [Safety Communication](https://www.alert-software.com/safety-communication-tools)
- [IT Outage](https://www.alert-software.com/it-outage)
- [Compliance Communications](https://www.alert-software.com/compliance-communication)
- [Employee Engagement](https://www.alert-software.com/employee-engagement-software)
- [Crisis Communications](https://www.alert-software.com/internal-crisis-communications)
- [Risk Management](https://www.alert-software.com/risk-management-tools)
- [Change Management](https://www.alert-software.com/change-management-communication-tools)
- [Employee Training](https://www.alert-software.com/educational-training)
- [Remote Communications](https://www.alert-software.com/remote-team-communications-software)
- [Email Overload](https://www.alert-software.com/email-overload)

By Team/Size

---

- [Enterprise](https://www.alert-software.com/enterprise-communication-software)
- [HR Communications](https://www.alert-software.com/hr-communications)

Product overview

---

- [Product Overview](https://www.alert-software.com/how-it-works)
- [System Requirements](https://www.alert-software.com/tech-info/system-requirement)
- [FAQ](https://www.alert-software.com/learning-center/faq)

Resources

---

- [Templates Library](https://www.alert-software.com/templates-library)
- [Webinars](https://www.alert-software.com/webinars)
- [Knowledge Base](https://docs.alert-software.com/)

System integration

---

- [AD Integration](https://www.alert-software.com/active-directory-integration)
- [SSO Integration](https://www.alert-software.com/sso-module)
- [API Integration](https://www.alert-software.com/api-integration)
- [MS Teams Integration](https://www.alert-software.com/microsoft-teams-integration)

Customers

---

- [Case Studies](https://www.alert-software.com/customers/case-studies/)
- [Reviews](https://www.alert-software.com/customers/testimonials)

Company

---

- [About Us](https://www.alert-software.com/about)
- [Contact Us](https://www.alert-software.com/company/contact-us)

Partners

---

- [Become a Partner](https://www.alert-software.com/become-a-partner)
- [Our Partners](https://www.alert-software.com/our-partners)

# IT Communication: Notifying Staff About System Outages and Downtime with Targeted Alerts

**![shire](https://www.alert-software.com/hs-fs/hubfs/shire.png?width=250&height=120&name=shire.png)**

- **Industry:** Pharmaceuticals
- **Use case: **IT Outages, Cybersecurity, Maintenance Notifications
- **Location: **Austria
- **Employees:** 16,000

[All Case Studies](https://www.alert-software.com/customers/case-studies/)

 

**Established a reliable channel for critical IT outage and downtime communication**

 

**Delivered targeted notifications only to affected departments, reducing disruption**

 

**Simplified communication management**

**Company overview**

Baxalta (acquired by Shire) was a biopharmaceutical company, employing more than 16 thousand employees worldwide. It specialized in protein replacement and precision medicines for rare diseases and other severe conditions. Currently, it is a subsidiary of [Takeda Pharmaceutical Company](https://www.takeda.com/en-us/).

**Summary**

Baxalta needed to notify staff about IT outages and maintenance. They adopted a targeted alert system integrated with Active Directory to deliver real-time notifications only to the affected departments. With this solution, they minimized disruption, improved response times, and ensured reliable communication of critical IT events across the organization.

![img Shire](https://www.alert-software.com/hs-fs/hubfs/img%20Shire.png?width=550&height=318&name=img%20Shire.png)

Challenge

As many other companies, Baxalta needed a reliable way to inform its employees about the key system outages and downtimes.

Solution

The DeskAlerts system was implemented by the IT department, with notification agents installed for more than 3,000 employees in Austria.

Among the features of DeskAlerts software, Baxalta representatives highlighted:

- The ease of use
- A user-friendly interface that helps save time on employee training
- The overall system's flexibility. 

With granular role-based access for system users, it is simple to make sure that any content publisher will only have access to the features that are potentially useful to them. Additionally, [Active Directory integration](https://www.alert-software.com/active-directory-integration) enables targeting notifications only to the departments responsible for taking actions in any specific case.

Result

With DeskAlerts notifications in place, Baxalta now has a robust channel for communicating critical information to its employees. The IT department uses it to deliver targeted [notifications about system outages, recoveries, and planned downtimes](https://www.alert-software.com/it-outage), making sure that messages will only be delivered to departments affected.

![quote2](https://www.alert-software.com/hs-fs/hubfs/quote2.png?width=60&height=60&name=quote2.png)

> Currently, we only use it in Austria. This week we have an appointment with colleagues in Switzerland, then we will create internal policies locked down to their part of our Active Directory domain.

##### Günther Mandl

###### Senior Technical Specialist

[ Download as PDF ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLJv1NCblMPQ9nrQzImQSPAJHhGYVvuhuIVezSHCO1%2BTfAIGy5xlFNAhTF%2Bd9J6G3f3sTaCozybCf3of5IH%2Fe6CZNewIlpuYSSGKx%2BQ2j3IpWaWFssNyZ%2BWYsLbM65FywiGKbBksWow9zo59s1p%2FIL17TLLAazbesPNUBGBoPC5rGuqSrnKgHFTqXCZwpAovbdxioLoTZCJDvSsgN10OhbVmZ%2F4xA2VSe%2FniBI%2FgLxXLDtG%2FE23d2r9T&portalId=2607633)

## See DeskAlerts in Action

Schedule a personalized demo with us to learn how DeskAlerts can help resolve your business challenges.

[ REQUEST DEMO ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLJwEeBxbMgj7Ku2t7%2FCf5Scn%2BIiVkv6azucxNXoJCx7xW4hrKdeU88TW3uoVJNkK1EFexBLG1cBUvqSj50DolCdW9%2F4i4horwsjsquApbVuhk1GGN2RUuFTN5cBXKDjoqtL0ot1qdIHfG%2BfeoyhnG%2FoTPfB%2B0CUv9K8Cc8nnT4JmqEZqiI7&portalId=2607633)

##### Useful Links

Useful Links

- [Product Overview](https://www.alert-software.com/how-it-works)
- [Solutions](https://www.alert-software.com/solutions)
- [Pricing](https://www.alert-software.com/pricing)
- [Blog](https://www.alert-software.com/blog)
- [Compare](https://www.alert-software.com/compare)

##### Info

Info

- [About Us](https://www.alert-software.com/about)
- [Our Partners](https://www.alert-software.com/our-partners)
- [Case Studies](https://www.alert-software.com/customers/case-studies/)
- [Support](https://www.alert-software.com/support)
- [License Agreement](https://www.alert-software.com/license-agreement)
- [Privacy Policy](https://www.alert-software.com/privacy)
- [Security Center](https://www.alert-software.com/security-center)

##### Apps

Apps

- [Android App](https://play.google.com/store/apps/details?id=com.toolbarstudio.alerts)
- [Apple iOS app](https://itunes.apple.com/us/app/deskalerts/id592345705)

##### Contact Us

Contact Us

**Have Questions?**  
We are available 24 hours a day.   
Get in touch.

**ToolBarStudio Inc.**  
205 Van Buren Street, Suite 120-039  
Herndon, VA 20170, United States  
Reg. No. 5,765,980  
Registered May 28, 2019

+1 (703) 881-3166

[![deskalerts_logo_sm](https://www.alert-software.com/hubfs/deskalerts_logo_sm.png) ](https://www.alert-software.com)

© 2026 ToolBarStudio Inc.

[*Facebook*](https://www.facebook.com/alertsoftware/)[*Twitter*](https://x.com/DeskAlerts)[*Instagram*](https://www.instagram.com/deskalerts)[*LinkedIn*](https://www.linkedin.com/company/deskalerts/posts/?feedView=all)[*YouTube*](https://www.youtube.com/user/DeskAlerts) 

*Return to Top*

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.alert-software.com/#website",
  "@type" : "WebSite",
  "name" : "DeskAlerts",
  "potentialAction" : {
    "@type" : "SearchAction",
    "query-input" : "required name=search_term_string",
    "target" : "https://www.alert-software.com/hs-search-results?term={search_term_string}"
  },
  "url" : "https://www.alert-software.com/"
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.alert-software.com/#organization",
  "@type" : "Organization",
  "alternateName" : "alert-software.com",
  "legalName" : "DeskAlerts",
  "logo" : "https://www.alert-software.com/hs-fs/hubfs/desk-landing1/images/logo.png",
  "name" : "DeskAlerts",
  "sameAs" : [ "https://www.facebook.com/2055455797903217", "https://twitter.com/DeskAlerts", "https://www.instagram.com/deskalerts", "https://www.youtube.com/user/DeskAlerts", "https://www.linkedin.com/company/2596412", "https://www.pinterest.com/deskalerts/" ],
  "url" : "https://www.alert-software.com/"
}
```