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Caroline Duncan

Caroline Duncan is a communications writer and editor with a background in media, government, and corporate communications. She has been writing about internal communications since 2017, covering how organizations across manufacturing, healthcare, government, and IT handle emergency alerting, crisis response, and business continuity

how do large companies communicate internally

5 min read

Internal Company Communications For Large Organizations

Every organization, large and small, needs great internal communication in order for it to function effectively. Employees need to have the information they need to do their jobs well, and should also have tools at their disposal to communicate...

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Repetition in communication

4 min read

Why Repetition in Internal Communication Is Very Important

One of the key elements of effective communication is repetition: the more you tell someone something, the more likely it is that the message will sink in. Adopting it as one of your go-to internal...

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improve internal communications

11 min read

29 Ways to Improve Communication in an Organization

Having effective internal communication practices in place helps ensure that your employees are working together towards common goals. You might wonder why internal communication is important. It...

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employee value proposition

10 min read

Employee Value Proposition: Step by Step Guide to Creating

Attracting and retaining the top talent in your industry gives your company an advantage over your competition. Defining and understanding your organization’s unique employee value proposition (EVP)...

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it communication plan

5 min read

IT Communication Strategy And Plan: 10 Essential Tips

The IT department is the backbone of the modern workplace: without technology, most businesses wouldn’t be able to function effectively, if at all. Unfortunately, in many organizations, the only time...

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water cooler talk

6 min read

Water Cooler Talk: 6 Tips on How to Make It More Beneficial for Your Team

Casual conversations in the workplace – sometimes known as ‘water cooler talk’ can have many benefits when it comes to team bonding and relationship building, which in turn is beneficial for...

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great resignation

5 min read

Employee Engagement Lessons to Be Learned From ‘the Great Resignation’

The COVID-19 pandemic has changed the way that people work and what they expect from their workplace, probably forever. And for an increasing number of employees, they’re leaving their jobs...

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team alert

3 min read

A New Way to Send Team Notifications – Try Out DeskAlerts!

Keeping all your team members up-to-date with information helps make your projects run more smoothly and is good for efficiency and productivity. Sending your employees team notifications about...

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what employees want

7 min read

What Do Employees Want At Work

People spend a significant proportion of their lives at work, so it is only natural that they would like the experience to be as pleasant as possible. Understanding what employees want from their...

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Employee Engagement ROI

10 min read

5 Effective Ways to Measure Employee Engagement ROI

Employee engagement has clear links to business outcomes. When you have high levels of engagement, your business is likely to be more successful. If you aren’t measuring the return on investment...

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