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Caroline Duncan

Caroline Duncan is a communications writer and editor with a background in media, government, and corporate communications. She has been writing about internal communications since 2017, covering how organizations across manufacturing, healthcare, government, and IT handle emergency alerting, crisis response, and business continuity

communication challenges in healthcare

9 min read

How To Beat Internal Communication Issues In Healthcare?

Hospitals and healthcare organizations have unique needs when it comes to internal communication. They are large and complex organizations where the stakes are high – if the proper information isn’t sent and received well internally, it can...

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emergency communication system

8 min read

Emergency Communication System: What Is It And How To Choose One

Legally and morally, employers have a duty of care to the people who work for them to provide a safe workplace. When an emergency situation affects your workplace, do you have an effective system in...

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incident communication

4 min read

Incident Communication: 8 Practical Recommendations For Companies

Companies need to be prepared for a range of scenarios that can eventuate where their business is disrupted in some way. These are known as “incidents” and can vary from IT outages to emergencies...

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Custom backgrounds for office pc

4 min read

The Basics of Creating a Desktop Background for Your Company

Employees spend a large chunk of the day looking at their computer screens. Are you capitalizing on the unused space in the background of their screens?

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inclement weather message sample to employees

2 min read

Inclement Weather Email to Employees

Bad weather isn’t just inconvenient, it can be dangerous too. Floods, hurricanes, blizzards, tornados, extreme heat - just to name a few - can disrupt your business. When an inclement weather event...

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cloud communication system

4 min read

DeskAlerts Cloud Communication System For Enterprise

Having a reliable internal communications system is essential for any business, particularly when uncertainty strikes, and employees need clear, timely information to do their jobs, stay safe, and...

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Communication in manufacturing

7 min read

The Importance Of Solving Communication Challenges In Manufacturing

The manufacturing sector contributes around 16 % of global GDP annually and is responsible for around 14 % of the world’s employment, according to McKinsey.

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ineffective_communications

8 min read

How Much Is Ineffective Communication Costing Your Company?

Every aspect of business has productivity components that can be measured and quantified in some way. The more productive and cost-effective your organization is, the better it will perform...

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emergency_notification_messages

2 min read

10 Most Useful Message Templates For Your Staff In The Event Of An Emergency

Emergency situations can happen at any time, and often when you least anticipate them. But that doesn’t mean you can’t be prepared for emergencies if and when they happen.

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nhs pagers bun

5 min read

What the NHS pager ban means for your trust and how DeskAlerts can help

In the late 20th century, technology such as fax machines and pagers were seen as a rather high-tech and essential way to communicate in an increasingly switched-on, fast-paced world. They were a...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.