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Caroline Duncan

Caroline Duncan is a communications writer and editor with a background in media, government, and corporate communications. She has been writing about internal communications since 2017, covering how organizations across manufacturing, healthcare, government, and IT handle emergency alerting, crisis response, and business continuity

effective communications for pharmaceutical teams

7 min read

How Internal Pharma Communications Can Help To Solve Industry Challenges

Pharmaceutical companies are often large and complex organizations with staff working across multiple departments and multiple sites around the world, striving towards common goals. While they’re often great at communicating with external...

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Communicating Company Goals To Employees

4 min read

16 Tips For Communicating Company Goals To Employees

One of the most important things you should communicate with your employees is your company’s goals. To ensure success, your staff need to understand what you want the business to achieve, and how...

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software rollout plan

4 min read

Software Rollout Plan: 12 Steps to Ensure Your Success (+ Template)

Deciding to implement new software in an organization isn’t something that’s done lightly. Once you have determined the need for a new software solution to be used within your company, you’ll have...

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internal communication channel matrix

4 min read

Internal Communication Channel Matrix: How To Create One And A Template

Internal communications is a rapidly evolving space where new tools and channels are often becoming available to help internal comms professionals better target their messages and improve the flow...

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custom lock screen

4 min read

Personalize Lock Screens for Better Internal Communication: 10 Ideas

Good internal communications help your company to operate effectively, with well-informed employees understanding strategic goals, priorities, policies, and protocols to ensure success.

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app for emergency alerts

8 min read

Emergency Notification App to Alert Employees

Emergencies and disasters can strike at any time, often when you least expect them. In most circumstances, you will have no warning at all that an emergency situation is about to unfold.

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keep employees informed

5 min read

Ways To Keep Your Staff Informed With DeskAlerts

Keeping employees informed about what’s going on in your company is essential if you want your business to perform at its best. Informed employees are more likely to be highly engaged, productive,...

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incident response communication plan

5 min read

Incident Response Communication Plan Template

Major incidents are events that occur in an organization that are generally critical in nature and require urgent attention in order to remediate the problem. Each business will have its idea of what...

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alternative communication system during disaster

4 min read

Alternative Communications Systems During a Disaster for Businesses

A disaster can happen at any time, in any place, without any warning. Whether it be a hurricane, flood, earthquake, fire, terrorist attack, civil unrest, cyber-attacks, or mass casualty accident,...

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effective communication in manufacturing industry

5 min read

Effective Communication In The Manufacturing Industry With DeskAlerts

Many industries face significant challenges in keeping non-desk based employees in the loop with important information. This is because, when it comes to internal communications, many organizations...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.