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Caroline Duncan

Caroline Duncan is a communications writer and editor with a background in media, government, and corporate communications. She has been writing about internal communications since 2017, covering how organizations across manufacturing, healthcare, government, and IT handle emergency alerting, crisis response, and business continuity

safety newsletter

5 min read

Workplace Safety Newsletter. Best Ideas

Taking actions to ensure that employees have a safe workplace is a top priority for every employer. This includes communicating workplace safety with employees. When it comes to ensuring safety messages for the workplace are delivered appropriately,...

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internal communication app for mobile and desktop

17 min read

32 Best Internal Communication Tools in the Workplace

Communications professionals are always looking for new and improved ways to boost and enhance their internal communications efforts to ensure they’re reaching employees in the most effective way...

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it department hospital

4 min read

IT Departments in Hospitals: Role And Benefits

Hospital IT departments have an essential role to play in assisting hospital staff to manage and care for patients. These systems are so essential and ingrained into modern-day hospitals that it can...

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CIO priorities

9 min read

CIO Priorities 2024

The past two years have been challenging for everyone, not least of all the technology leaders in companies who have suddenly had to restructure their operating environments to accommodate employees...

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cyber security awareness for employees

6 min read

Raise Cybersecurity Awareness: How to Use DeskAlerts for Maximum Effect

Cybercrime is a growing problem that is critical for businesses to be aware of and to implement measures against. As digital technologies continue to evolve and become used in most aspects of...

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measuring employee experience

5 min read

Top 7 Metrics for Measuring and Improving Employee Experience (Survey Included)

Measuring employee experience can help you to understand if you are delivering on what employees want, and whether or not your employees are happy or likely to start looking for a new job. It’s...

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7 min read

Creating an Ideal Internal Communications Editorial Calendar + Free Template

Start planning the content you know you can deliver to your employees with our free communications calendar template.

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Communication Mistakes in the Workplace

5 min read

Communication Mistakes in the Workplace

Effective internal communication is vital to your organization’s success. If your employees aren’t engaged and informed, it has a flow-on effect on everything else your company sets out to achieve.

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delivering bad news to employees

3 min read

Delivering Bad News To Employees

Why is communicating bad news important? Internal communications is all about sharing important information… and sometimes that information isn’t going to be popular. Your company may have made large...

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Set Expectations With Employees

3 min read

How To Set Expectations With Employees: Must-Do Steps

Setting expectations with employees is essential for a functioning, thriving business. Employees need to understand what management expects them to do so that they can play their part in contributing...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.