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Caroline Duncan

Caroline Duncan is a communications writer and editor with a background in media, government, and corporate communications. She has been writing about internal communications since 2017, covering how organizations across manufacturing, healthcare, government, and IT handle emergency alerting, crisis response, and business continuity

internal communication app for mobile and desktop

17 min read

32 Best Internal Communication Tools in the Workplace

Communications professionals are always looking for new and improved ways to boost and enhance their internal communications efforts to ensure they’re reaching employees in the most effective way possible.

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it department hospital

4 min read

IT Departments in Hospitals: Role And Benefits

Hospital IT departments have an essential role to play in assisting hospital staff to manage and care for patients. These systems are so essential and ingrained into modern-day hospitals that it can...

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cyber security awareness for employees

6 min read

Raise Cybersecurity Awareness: How to Use DeskAlerts for Maximum Effect

Cybercrime is a growing problem that is critical for businesses to be aware of and to implement measures against. As digital technologies continue to evolve and become used in most aspects of...

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7 min read

Creating an Ideal Internal Communications Editorial Calendar + Free Template

Start planning the content you know you can deliver to your employees with our free communications calendar template.

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improve internal communications

11 min read

29 Ways to Improve Communication in an Organization

Having effective internal communication practices in place helps ensure that your employees are working together towards common goals. You might wonder why internal communication is important. It...

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it communication plan

5 min read

IT Communication Strategy And Plan: 10 Essential Tips

The IT department is the backbone of the modern workplace: without technology, most businesses wouldn’t be able to function effectively, if at all. Unfortunately, in many organizations, the only time...

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employee engagement in healthcare

5 min read

Best Employee Engagement Activities in Healthcare

Do you know how engaged your healthcare employees are? Do you know about the link between employee engagement and patient satisfaction? If you don’t, you might also be unaware of a host of run-on...

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7 min read

How to Write a Fire Evacuation Plan for Your Business’ Premises?

How prepared are you for an emergency in your workplace? At a minimum, you should have a fire evacuation plan in place to keep your employees safe. If you don’t have one, it isn’t too late!

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top down communication

5 min read

Top-Down Communication Approach. Why Is It Important for Your Company?

Successful businesses thrive, in part, because they have effective internal communication systems and processes in place. When information is sent down the chain from management to lower rungs on the...

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workplace safety culture

8 min read

Creating a Culture of Safety in the Workplace

Your employees are your most important asset, and you have a legal and moral responsibility to ensure that they are safe in the workplace. However, safety isn’t just a job for management: every...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.