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DeskAlerts Blog

Why Companies Should Invest in a Desktop Alert Software

Anton Vdovin - Sep 21, 2017 1:20:23 PM

Employees spend at least eight hours in the workplace. It may seem like an eternity for some workers but the truth is that it’s not. For busy employees, eight hours is not enough to finish their daily tasks, attend meetings or briefings, and beat deadlines. With such a fast-paced corporate environment, it can be pretty difficult to get the attention of a typical office worker.

This is why corporate communications executives and decision makers should invest in a desktop alert software. This communication medium presents a more practical platform for reaching busy personnel who may not have enough time in their hands to browse their email inbox, let alone read every e-mail message.

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Difference between desktop alert and emails

Desktop alert is different from email in many ways. For one, email messages can be quickly deleted or ignored. Busy employees may not even notice an urgent message coming from the management because they are too preoccupied with work.

But desktop alerts will be prominently displayed on the desktop PCs of workers, who will have no choice but to read them. Desktop alerts cannot be skipped nor ignored by recipients. Management can be assured that the staff will be able to receive and read whatever message they would like the employees to know and understand.

When it comes to speed of delivering messages, desktop alert software is peerless. Messages relayed through this program will automatically and instantaneously appear on the desktop PCs of intended recipients. It’s unlike email, which has to be refreshed and at times restarted so that messages will come in.

Benefits for the organization

Aside from these advantages that desktop alert software, there are other benefits that the organization will get from investing in such program.

One benefit is the drastic improvement in internal communications. By using desktop alerts, the corporate communications team can send instant alerts to the entire organization. These alerts may range from weather advisory, activity reminders, scheduled meetings, among others.

In turn, everyone in the organization will be kept abreast of the developments in the company. Marketing people will be informed of new products, promos, and inventory issues. Customer service team will be informed on how to deal with new issues, while the entire workforce will be updated on the newest corporate ad, or the latest press release.

It can also drive traffic to the Intranet as corporate communicators can include links to the intranet in their alerts. This should promote more collaboration within teams, and enhance productivity in the workplace.

Having a desktop alert software can also lead to reduced staff load and call volume. The IT department, for example, can send advisory about the Internet or email being down, which can keep employees informed and reduce calls to the help desk. Employees, meanwhile, will be less frustrated if they are informed immediately of such issues.

Other departments can also use the desktop alert program to solicit feedback from the employees. HR, for instance, can create and send instant surveys through desktop alerts. Results can be processed and generated within minutes. Unlike email, surveys coursed through alerts can’t be skipped so all employees should deliver instant feedback.

Desktop alerts can also be a valuable tool for minimizing electricity consumption in the office. The property services team can work with the IT team to send automatic alerts that will be displayed on the desktop PC screens 15 minutes before dismissal time, reminding employees to switch off computers, lights, and other electronic devices.

Investing in a desktop alert software is definitely a practical, wise move that business owners and executives should consider given its numerous benefits.

Topics: Corporate Communication

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