3 min read
Caroline Duncan: Jan 16, 2019 1:34:33 AM
The Chief Information Officer (CIO) often has a metaphoric tightrope to walk in any organization, delivering innovation, adding value, but also troubleshooting and delivering savings as well.
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Caroline Duncan: Jan 10, 2019 5:23:58 AM
Your IT department has an important role to play in your organization, keeping it connected with information technology software and hardware, troubleshooting, providing advice and support and making...
2 min read
Caroline Duncan: Jan 9, 2019 1:22:54 AM
No matter where your business is located in the world, it’s more than likely that you have legal obligations - as well as ethical and moral ones - to ensure your employees have a safe workplace.
3 min read
Caroline Duncan: Dec 21, 2018 2:41:55 AM
The extent to which your employees feel engaged at work has a huge impact on your organization. Engagement is, at its simplest definition, the extent which employees feel as though they are...
2 min read
Caroline Duncan: Dec 20, 2018 5:24:42 AM
With a new year upon us, it’s a great time to take stock of your business practices to determine if they are helping you to get the most bang for your buck.
2 min read
Caroline Duncan: Dec 13, 2018 5:05:34 AM
Help desk managers have a tough job trying to manage the expectations of the organization they work for, keeping computer systems and networks up and running, while troubleshooting any emerging...
3 min read
Caroline Duncan: Dec 12, 2018 4:58:10 AM
Hacking, malware, phishing, identity theft, ransomware and viruses have been around for many years now and you might think that you have a handle on it. However cyber security threats are evolving,...
6 min read
To date, it is estimated that there are more than 50 online sellers of mass notification systems. With the ever-increasing number of vendors selling mass notifications program, it can be quite...
2 min read
Caroline Duncan: Dec 6, 2018 12:03:20 AM
The modern business environment is a fast-paced one, thanks in part to technology and thanks to advances in society. We are increasingly living and working in a switched-on, constantly-connected,...
2 min read
Caroline Duncan: Dec 5, 2018 11:00:00 PM
Unfortunately, many companies fail to see the value of investing in employee education, or see it as something that they can’t afford to do, or it’s just an afterthought. It’s little wonder then that...
