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Caroline Duncan: Oct 25, 2018 4:55:36 AM
Your company’s IT help desk has an important role to play, providing support and trouble shooting technical issues that your employees may be facing on any given day.
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Caroline Duncan: Oct 24, 2018 6:37:38 AM
There are some times when you need to urgently communicate with your employees – usually in an emergency situation or because of a critical incident.
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Caroline Duncan: Oct 19, 2018 9:21:39 AM
When your company works in different countries, in different time zones across the globe, with different languages and cultural considerations, different opinions and different levels of education,...
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Caroline Duncan: Oct 18, 2018 8:13:08 AM
The DeskAlerts internal communication software solution just got easier to use, with an enhanced Single Sign-On (SSO) function.
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Caroline Duncan: Oct 17, 2018 5:56:22 AM
Rapid technological change, globalization, 24/7 work practices and turbulent economic times mean that your organization can’t afford to rest on its laurels: change is necessary not just for growth,...
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Caroline Duncan: Oct 11, 2018 1:35:24 AM
From phishing to hacking to viruses, many businesses can expect to become the victim of cyber criminals every single year.
3 min read
Caroline Duncan: Oct 5, 2018 4:40:55 AM
Every year, cyber attacks cost businesses millions of dollars to deal with. It’s a problem that is growing as threats become more and more sophisticated. In fact it is believed that by 2021...
3 min read
Caroline Duncan: Oct 3, 2018 3:40:10 AM
Your business is unique. No matter what industry you are in, no matter which country or countries you operate in, your business structure, business culture and policies and procedures, as well as the...
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Caroline Duncan: Oct 1, 2018 3:41:37 AM
Whether your business operates out of factories, retail outlets, restaurants, laboratories, building sites, office complexes or something entirely different, you have both a moral and legal...
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Caroline Duncan: Sep 28, 2018 6:10:03 AM
There’s a saying: “It takes all kinds to make a world”. If you’ve spent any time in a customer facing role you’ll understand exactly what this means – the diversity of the people and the way they act...
