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Caroline Duncan: Sep 7, 2018 4:14:01 AM
How committed your employees are to your organization and helping it to achieve its goals can be directly linked to the workplace culture that your company provides.
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Caroline Duncan: Sep 6, 2018 7:13:06 AM
In order to have a successful help desk you need to create cohesion between your internal processes and the expectations placed upon your staff by your customers. Having the right tools for the job,...
2 min read
Caroline Duncan: Aug 30, 2018 1:54:13 AM
People from different backgrounds and experiences bring a range of skills, knowledge and viewpoints to your organization to make it competitive and agile.
3 min read
Caroline Duncan: Aug 29, 2018 4:45:15 AM
Globalization is more than just a buzzword: it’s a reality for business nowadays. It’s changed the way that many companies work and how they approach many aspects of their operations.
2 min read
Caroline Duncan: Aug 23, 2018 3:30:44 AM
IT administrators need to take their systems off-line for maintenance and upgrades from time-to-time. And then there are other times where outages happen because of software or hardware issues, and...
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Caroline Duncan: Aug 21, 2018 3:28:54 AM
Are you using video in your internal communication efforts? Or have you decided that it is a lot of time and effort, and you can’t justify the resources, and relegated it to the “too hard” basket?
2 min read
Caroline Duncan: Aug 17, 2018 1:17:55 AM
If cyber security isn’t front-of-mind within your organization, it should be. If you’ve been lax or complacent when it comes to this critical aspect of your business, it’s probably good luck rather...
2 min read
Caroline Duncan: Aug 16, 2018 2:31:29 AM
If your workforce spends most of its time sitting in front of a computer screen, why not take the opportunity to use these devices to their fullest potential and serve an internal communications...
3 min read
Caroline Duncan: Aug 15, 2018 3:47:09 AM
You know that your IT department is staffed by competent, qualified and hard-working employees. But the perception held by the rest of the organization may be the opposite.
2 min read
Caroline Duncan: Aug 10, 2018 6:19:42 AM
If you want your company to be successful, you need happy, productive and engaged employees. But you won’t know how you are faring in these areas just by guessing – you need to take the time to...
