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As a manager, there are certain communication skills that you need to practice in the workplace. Remember that a confident, open and consistent communicator who is confident connecting with employees also proves to be an effective leader. Being an effective leader means having the ability to boost employee morale and engagement, as well as creativity and productivity in the workplace.
A great way to figure out the communication skills you need as a manager is to come up with communication templates you can utilize when interacting with employees:
1. When you have to deal with an employee who is constantly late
If you have trouble with an employee who is constantly late despite the fact that you’ve reminded him or her about his or her tardiness. Once you’ve decided to talk with your staff member in a more formal way, here is one of the communication templates you can opt for:
2. Briefing a new hire
When you are inducting a new hire into the organization, here is a guide as to how you can brief him or her:
3. Friction between employees
When there is conflict between your staff members, here is one of the most effective communication templates you can opt for:
4. Commending an employee for a job well done
Not all conversations with employees will be difficult. Commending an employee is a positive interaction that can result in furthering employee morale and engagement.
5. Dealing with redundancy
There are times that you might need to talk with an employee regarding redundancy. Here is one of the communication templates you can opt for to show your support:
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