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2 min read

Why You Need the DeskAlerts Multilanguage Interface and Multilanguage Alerts

When your company works in different countries, in different time zones across the globe, with different languages and cultural considerations, different opinions and different levels of education, you have your work cut out for you in terms of internal communications.

 

Communication in an international company

However, these issues are not insurmountable. By setting a strategic communication plan, you can identify and address the internal communication obstacles unique to your organization and put measures in place to remove them.

One of the best things you can do to improve internal communications in your global organization is to invest in technological solutions that make communicating more easy.

We live in an age where technology has made it easier than ever before to collaborate and stay connected with others even if we aren’t in the same room as them, and this is definitely true in the internal communications space.

Many organizations around the world have embedded DeskAlerts as an internal communication tool to share information with employees quickly and easily.

DeskAlerts is a software solution that sends pop-up notifications straight to employees’ desktop screens, bypassing the email system. These notifications appear no matter what other software application the employee is using at the time. The alerts can’t be skipped or minimized and appear even if the machine is locked or in screensaver mode.

The system is the perfect solution to help you break down language barriers and communicate to employees around the globe. The DeskAlerts dashboard is available in six languages – English,  Spanish, Portuguese, French and Korean.

How does it work?

When using the interface to create and send your DeskAlerts notifications, you are able to choose from one or more of these languages to communicate with your global team members.

For example, if you have employees based in countries that speak three different languages – English, French and Spanish – and you have important information to communicate to them, you can easily do so via DeskAlerts.

  • First, you need to choose “Create Alert” and then select the languages you would like to send the alert in. Prepare one alert with a message in English, French and Spanish.
  • You can schedule your alert to send later or send it right away. Scheduling alerts can be very useful when you have employees working in different time zones.
  • Your employees are able to configure their own settings and choose which language they would prefer to receive alerts in. After doing so, they will only receive alerts sent in the language they have selected.
  • It is possible to choose another language at any time by configuring the language for your client application in your settings.

 

CSSS de la Pointe-de-l’Île – a Canadian healthcare organization – has used DeskAlerts successfully to communicate to its French-speaking staff.

“It was easy to translate the interface to French and create pre-defined messages in different languages,” said Didier Godot, CSSS de la Pointe-de-l’Île Head of Communications.

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