Skip to the main content.
GET QUOTE   Trial

2 min read

Real Time Notification with API Integration

Different industries have different priorities and different needs. What you might need to quickly alert your employees to if you work in a manufacturing plant is going to be different to what a financial company needs to alert its employees to quickly.

 

58 - API integration and real time alert

 

For many companies, DeskAlerts is a great product that can be used straight out-of-the-box to improve internal communications and boost employee engagement.

It works by sending pop-up notifications straight to employee desktops, bypassing the email system, and appearing in a way on their screens that cannot be minimized, ignored or skipped.

Other features such as corporate wallpaper, screensavers, scrolling news tickers, newsletter, surveys, polls, quizzes and an innovative RSVP function really round this product out and make it a versatile tool that can enhance employee communications, letting you deliver internal communications campaigns with ease and sharing your key messages successfully.

But sometimes you might need the system to do more than that. And that’s completely achievable too.

DeskAlerts can be configured so that it integrates with other systems to meet virtually any business requirements. For an additional fee, the DeskAlerts team can customize an add-on that will integrate the software with any of your internal systems.

This will allow you to use several systems through the one interface, and use other software to trigger a DeskAlerts notification being sent.

When you combine real-time alerts with API integration, DeskAlerts becomes an even more powerful tool.

A real-time alert differs from regular DeskAlerts notifications by the time it takes for a message to be sent and received. In most environments, it takes between one and ten minutes to send DeskAlerts notifications. But with real-time alerts those messages can be sent and received in under a second.

It relies on underlying web socket technology that facilitates much higher message volumes from a single server but without allocating additional processing power.

When you combine both API integration and real-time alerts, you get the benefits of instant message delivery and automated message publishing without a person having to be the “middle man” in making that communication happen.

Alerts are generated automatically based on monitoring systems, customer relationship management (CRM) systems, incident management systems and so on. They are delivered instantly to the people who need to see them – eg: the people who can solve the problem and/or relevant managers who need to be accountable.

Another way it can be used is to enhance information security by automatically publishing alerts to employees’ desktops if company antivirus software has detected a threat. This way actions can be taken to prevent the spread of any infection.

These messages will be delivered instantly, in real time, so that swift action can be taken and valuable time saved.

Why Change Management Fails Without Communication – And How to Fix It

14 min read

Why Change Management Fails Without Communication – And How to Fix It

You could have the best communication strategy for change management, the right tools, and a clear business case, but if your employees don’t...

Read More
Martyn’s Law: UK Security Compliance and DeskAlerts’ Role

14 min read

Martyn’s Law: UK Security Compliance and DeskAlerts’ Role

Martyn’s Law will change how UK venues prepare for terrorist threats as it requires businesses to take proactive security measures to protect the...

Read More
Best Practices and Examples to Improve Internal Communication with DeskAlerts

5 min read

Best Practices and Examples to Improve Internal Communication with DeskAlerts

If you’re reading this, you probably already know that effective corporate communication is crucial for almost any industry, including healthcare,...

Read More

4 min read

Channels for IT Communication

Your IT department has an important role to play in your organization, keeping it connected with information technology software and hardware,...

Read More
A Tool To Follow Internal Brand Guidelines In Employee Communication

4 min read

A Tool To Follow Internal Brand Guidelines In Employee Communication

Internal branding is important to ensure you have consistency with both your stylistic branding and corporate ethos by encouraging your employees to...

Read More
The Best Tools for Mass Notification

4 min read

The Best Tools for Mass Notification

When everyone is kept in the loop with the same information they can understand your company’s long-term and short-term goals, be aware of any issues...

Read More