Positive communication in the workplace is valuable because this methodology isn’t only effective, it is powerful. This kind of communication goes beyond weekly meetings or correspondences via email or print. When companies and employers focus on creating a work environment that fosters good and positive communication, not only will this move result in a happier workforce, but in a more productive and more engaged one which then translates to better operations and potentially better profit.
Here are some of the specific benefits of positive communication in the workplace:
1. Brings down barriers brought about by differences
This is especially true with companies that have a diverse workforce. Good and effective communication helps in the promotion of diversity and understanding since it brings down barriers brought about by cultural and lingual differences. This is the reason why a number of companies provide communication training to both their local and international employees. Not only does positive and effective communication prevent miscommunication and cultural confusion, it decreases errors and increases productivity.
2. Prepares workers in communicating in a global arena
Today’s businesses are persistently becoming part of the global marketplace; therefore, employees and managers should be able to communicate effectively with their international counterparts as well as their international clients. Positive communication in the workplace isn’t only about being able to congratulate a co-worker for a job well done, it is also about knowing what is culturally and socially acceptable and offensive when communicating with others.
3. Helps build a strong team
Positive communication in the workplace enables both managers and employees to build teams of cooperative and efficient workers. When each member of the team is able to communicate in a positive fashion, they are able to trust each other, therefore increasing productivity and lessening friction and tension. Instead of unnecessary competition amongst members, employees are able to work together in harmony. This cooperation then leads to responsibility and integrity.
A strong team connotes a strong relationship between employee and manager. While employees know that their manager has their back and that their manager values their contribution to the group, their manager knows he or she can trust that they will produce quality work on time.
4. Boosts employee morale and engagement
Positive communication in the workplace results in employee morale and engagement. Of course the amount they receive for the work they do is important to employees, however, remember that this is not the only reason why they would decide to stay with a particular company.
Employees seek and appreciate positive and good communication from management. Not only does open communication lead to satisfaction in work, it also motivates employees to work harder and it results in a workplace that is encouraging and healthy. On the other hand, negative communication can lead to discouragement, frustration and confusion, which could also result to inefficient operations and employees leaving.
5. Work and business has purpose
Positive communication is also all about focusing and emphasizing the mission, vision and values of the company so that employees know why they are working rather than just knowing what it is that they do. People are simply more motivated to do something if they know why they are doing it.
When a business has a clear vision, and when employees are clear about the purpose of their work, staff members are more inclined to working harder and with a much more positive outlook. Working with a purpose also enables both manager and employee to keep on forging forward even when they meet obstacles along the way, or when work gets demanding or difficult.