The Importance of a Mass Notification System

Caroline Duncan - Dec 14, 2017 3:17:35 PM

When a critical situation arises, it is important that you are on the front foot and can let your people know as quickly as possible.


mass notification system


An emergency requires you to be able to send information instantly, using a reliable medium. When you are experiencing a crisis, time really matters and every second literally counts: it can be the difference between life and death, between people being injured and people remaining unscathed.

The pressure of a critical situation can produce feelings of confusion and anxiety, and there is scope for mistakes to be made with disastrous consequences. This is why your organization needs to invest in a reliable mass notification system that you can rely on when you need it most.

A mass notification system enables you to send information during a crisis in an easy-to-use way, and in a way where messages are received easily by the people who need to see them.

Your organization needs a high-performing system that reaches as many people as possible in the shortest amount of time. DeskAlerts is the perfect solution.

Using DeskAlerts, you can communicate with your entire workforce at the touch of a button – or you can target audience segments, for example if an emergency is only affecting one location and one segment of your workforce.

Messages are send to your employees’ desktop screens and appear as a pop-up notification giving information about the situation as well as any instructions that you need them to follow. Traditional warning sirens and sounds do not have the ability to communicate the next steps people are expected to take during an emergency.

Even if a staff member’s screen is locked or in screensaver mode, DeskAlerts notifications will still appear. They will also appear no matter what software your employees are using at the time, getting their full attention, making it a much more reliable method of communication than email.

Every type of emergency situation is different and will require its own response. Whether it's a natural disaster, a fire, a terrorist attack, an active shooter or a gas leak. DeskAlerts enables you to make templates in advance for different scenarios so you save time during an actual emergency – all you have to do is populate it with relevant details and send it to your people.

Emergency situations are dynamic and unpredictable. With DeskAlerts you can continue to send messages to your staff during the crisis to keep them up-to-date with the latest information and advice as the situation evolves.

You can also integrate DeskAlerts easily with your existing IT systems, and it is also compatible with a range of other emergency warning systems.

No matter whether your staff are out in the field or working from an office building, DeskAlerts can reach them by utilizing multi-channels – messages can be sent to a range of modern devices.

When a crisis is underway you can take advantage of the statistics module built in to DeskAlerts and easily see which of your employees have seen your notifications. This will allow you to follow up with those who haven’t to determine if they are safe.

Topics: Mass notification


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