Today’s business world is fast-paced. Customers increasingly expect service around-the-clock, 7 days a week. Employees can work any time of the day, any day of the week.
More than ever before, you need solutions in place to communicate with all employees quickly and effectively at any time of the day or night when they may be working for you.
Whether you need to communicate about IT system outages, critical incidents, emergency situations or reminders about important business information that all staff need to know about, a mass notification system is a brilliant solution for your organization.
One of the biggest obstacles to effective communication with your employees, partners and other stakeholders is information getting lost because of overloaded inboxes or people not proactively looking at intranet and internet sites for updates.
A mass notification system such as DeskAlerts will deliver both proactive and emergency information that can’t be ignored.
You can utilize multiple notifications channels to ensure your employees get the message. Channels include desktop pop-up windows, screensavers, desktop backgrounds, email notifications, SMS messages, mobile alerts and more.
Instant alerts are sent to specified recipients requiring a user response. This means you can send to the entire company or to small groups of employees, or even individuals, depending on who you need to communicate with urgently.
There are numerous benefits to improving internal communication within your business. It allows you to control the day-to-day operations and ensure that your business runs as efficiently as possible.
Productivity is increased when everyone is on the same page and knows what is going on: you don’t lose time while people try to navigate and find out information the old-fashioned way, wading through overflowing inboxes or trying to locate announcements and updates on your intranet site.
Using a mass notification system to progressively send out information to employees about developing and changing situations, such as a systems outage, can take pressure off your helpdesk staff as well.
In addition to emergencies and critical incidents, this type of software can also be used to manage other common workplace issues that cause lost time. For example, if you need to remind staff to RSVP to meetings or workshops, if you need to remind particular groups of employees about deadlines, or you need to make sure everyone is aware of a press release or another important announcement.
In fact, you can also use a mass notification system to run training for employees, or to survey them and get instant feedback.
Other benefits to your organization from effective internal communication include better job satisfaction among your employees – when they feel engaged and informed they are often happier. Happy employees can in turn mean lower staff turnover rates – which means you reduce the costs associated with recruitment.
Mass notification systems are a cost-effective way to improve your internal communications which, in turn, improves your business’ bottom line.