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Caroline Duncan

Caroline Duncan is a communications writer and editor with a background in media, government, and corporate communications. She has been writing about internal communications since 2017, covering how organizations across manufacturing, healthcare, government, and IT handle emergency alerting, crisis response, and business continuity

Martyn’s Law: UK Security Compliance and DeskAlerts’ Role

8 min read

Martyn’s Law: UK Security Compliance and DeskAlerts’ Role

The Terrorism (Protection of Premises) Act 2025, also known as Martyn’s Law, has now passed into UK law, changing how venues must prepare for terrorist threats. It requires businesses to take proactive security measures to protect the public.

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business continuity vs disaster recovery

9 min read

Disaster Recovery vs Business Continuity

When your company faces a crisis, it is important that you are prepared for both business continuity and disaster recovery so that you can resume your operations as quickly as possible. Understanding...

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business continuity management software

6 min read

15 Best Business Continuity Management Software Solutions

Business continuity is about having a plan for when emergencies or difficult situations may arise. These situations could be categorized as internal or external threats. Business operations need to...

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What is a Risk Management Plan? Best Practices

9 min read

Best Practices for Creating and Implementing a Risk Management Plan

Risk management is a critical practice for organizations navigating the complex landscape of business. In an ever-evolving world, where economic shifts, technological advancements, environmental...

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Hospital Communication Systems in Healthcare

6 min read

Hospital Communication Systems in Healthcare

Hospital communication systems like DeskAlerts improve efficiency and patient care by enabling instant information sharing. From coordinating emergency codes to updating staff on critical changes,...

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How DeskAlerts Transforms Campus Communication for Education

4 min read

How DeskAlerts Transforms Campus Communication for Education

For educational institutions, effective communication is essential for maintaining a safe, organized, and engaged campus environment. From emergency alerts to event notifications, DeskAlerts provides...

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How to Conduct Fire Drills at Work

8 min read

How to Conduct Fire Drills at Work

Your organization needs to be prepared for a range of emergencies. If you aren’t scheduling fire drills as part of your emergency preparedness, you are putting your staff at risk and leaving your...

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8 HEALTHCARE USE CASES OF DESKALERTS: HOW REAL-TIME ALERTS CAN REVOLUTIONIZE HEALTHCARE COMMUNICATION

6 min read

Innovating Healthcare Communication with Real-Time Alerts: 8 Use Cases

DeskAlerts transforms healthcare communication with real-time alerts that improve patient care, emergency response, and staff coordination. From code alerts to critical updates, this tool ensures...

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How to Use Digital Health and Safety Signage in the Workplace

9 min read

How to Use Digital Health and Safety Signage in the Workplace

Health and safety signage are designed to provide essential information about risks, safety measures, and emergency procedures and help people to avoid accidents and protect themselves. For...

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staff training

4 min read

Why Is Staff Training Important and 6 Tips

The importance of training staff cannot be underestimated. When you have well-trained employees, they will have the skills they need to do their jobs well, and your business will benefit.That is why...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.