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Caroline Duncan

Caroline Duncan is a communications writer and editor with a background in media, government, and corporate communications. She has been writing about internal communications since 2017, covering how organizations across manufacturing, healthcare, government, and IT handle emergency alerting, crisis response, and business continuity

DeskAlerts integrates with CRM

2 min read

Will DeskAlerts Work with Your CRM?

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train employees.jpg

2 min read

DeskAlerts: an Easy Way to Organize Effective Security Awareness Training

The weakest link in every organization’s fight against security threats is its people.

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2 min read

How Annual Security Training Benefits Your Company

Any training you provide your employees helps to create a successful workplace where your people are equipped with the tools and skills they need.

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Emp-17

2 min read

How to Manage Internal Communication in an International Company

Managing internal communications in organizations spread across different offices in different cities can be complex at the best of times – and even more challenging when you add different countries,...

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2 min read

Tips to Reduce Email and Information Overload

If your company is like most, there’s a high chance your employees are being driven mad by inboxes clogged with more emails than they can keep up with and act on.

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2 min read

How DeskAlerts Can Help Cut Through Email Clutter

With inbox clutter affecting so many people, if you want to reach your employees with important information, you can’t rely on emails alone to do the job.

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2 min read

Zero Inbox: 5 Best Strategies

For many people, their morning ritual involves sitting down at their computer screens and working their way through the seemingly never-ending backlog of emails.

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Desaklerts helpdesk

2 min read

How DeskAlerts Can Benefit Your Helpdesk

The modern workplace is heavily reliant on information technology. From schools to hospitals to general office setups, computers and IT rule our worlds.

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copywriter

2 min read

7 Tips for Minimizing Calls to Your Company’s Helpdesk

Helpdesk staff play an important role within their organizations, helping internal staff solve their technical problems. But even if you have a lot of staff working your helpdesk, there are times...

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2 min read

Does Your Helpdesk Cover Your Company’s Needs?

IT helpdesks play an important role within a company to support staff and resolve tech issues. A good help desk service is not just about fixing problems, but it can help to prevent them too.

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.