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Caroline Duncan: Sep 15, 2017 7:10:07 AM
Managing internal communications in organizations spread across different offices in different cities can be complex at the best of times – and even more challenging when you add different countries, cultures, languages and time zones to the mix!
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2 min read
Caroline Duncan: Sep 15, 2017 6:21:03 AM
If your company is like most, there’s a high chance your employees are being driven mad by inboxes clogged with more emails than they can keep up with and act on.
2 min read
Caroline Duncan: Sep 15, 2017 6:02:27 AM
If you ever feel as though you are drowning in emails, you’re not alone. The battle to tame the inbox is one of the most frustrating aspects of life in the 21st century office. This major source of...
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2 min read
Caroline Duncan: Sep 15, 2017 4:17:50 AM
With inbox clutter affecting so many people, if you want to reach your employees with important information, you can’t rely on emails alone to do the job.
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2 min read
Caroline Duncan: Sep 14, 2017 6:59:26 AM
For many people, their morning ritual involves sitting down at their computer screens and working their way through the seemingly never-ending backlog of emails.
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Caroline Duncan: Sep 14, 2017 4:13:28 AM
If your company’s helpdesk is like many others out there, you might find that you are understaffed and overloaded with calls from staff looking for tech support.
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Caroline Duncan: Sep 13, 2017 6:45:15 AM
The modern workplace is heavily reliant on information technology. From schools to hospitals to general office setups, computers and IT rule our worlds.
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Caroline Duncan: Sep 13, 2017 5:20:21 AM
Helpdesk staff play an important role within their organizations, helping internal staff solve their technical problems. But even if you have a lot of staff working your helpdesk, there are times...
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Caroline Duncan: Sep 12, 2017 2:37:25 AM
IT helpdesks play an important role within a company to support staff and resolve tech issues. A good help desk service is not just about fixing problems, but it can help to prevent them too.
