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Caroline Duncan

Caroline Duncan is a communications writer and editor with a background in media, government, and corporate communications. She has been writing about internal communications since 2017, covering how organizations across manufacturing, healthcare, government, and IT handle emergency alerting, crisis response, and business continuity

How To Improve Business Communication In a Multinational Company

7 min read

How To Improve Business Communication In a Multinational Company

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anonymous employee survey

8 min read

Anonymous Employee Survey

Employee surveys are an extremely useful tool to gather information and data from your workforce. You can use them to gain insights that you wouldn’t otherwise have about your organization from the...

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Internal Communications Challenges

9 min read

Internal Communications Challenges

Ineffective and inefficient internal communications could be harming your organization. When communication is poor, there is a myriad of flow on effects. This includes lower profits and productivity,...

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An IT alert reaching employees: a monitoring dashboard with one red card, a pop-up with a red header on a monitor, and a phone showing the acknowledgment check

5 min read

Alert Management: How Alerting Software Works

Monitoring tells you something broke. Alert management decides who hears about it, how fast, on which screen, and what happens when nobody reacts. This guide covers both halves: what IT monitoring...

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Uses for the Scrolling Ticker

2 min read

Uses for the Scrolling Ticker

One of DeskAlerts’ popular features is the scrolling ticker tape function where you are able to scroll a band of text along a section of your employees’ computer screens that appears in a way that’s...

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Building Bridges: Strategies for Breaking Down Organizational Silos

5 min read

Building Bridges: Strategies for Breaking Down Organizational Silos

Sharing information effectively in the workplace ensures that management and staff alike are all on the same page, creating a high-performing team environment and working towards achieving corporate...

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BYOD Pros and Cons For Your Business

6 min read

BYOD Pros and Cons For Your Business

There have been rapid shifts in the way that workplaces function over the past few years, with an increasing reliance on technology and non-traditional work locations (working from home, working...

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Work Overload In The Workplace And Internal Communication

5 min read

Work Overload In The Workplace And Internal Communication

It’s important for company leaders to understand the prevalence of burnout in the modern workplace, and what steps can be taken to remedy the situation. This includes understanding employee burnout...

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enterprise social network

8 min read

Top 5 Enterprise Social Networking Software Platforms

Providing employees opportunities to communicate and collaborate easily helps make projects run seamlessly, helps drive innovation and builds productive workplace relationships. As the modern...

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digital signage for employee communications

7 min read

23 Ways to Use Digital Signage for Employee Communications

How often do you take stock of the internal communications tools that you’re using to communicate with employees? If you’re still relying on traditional internal communications channels, it’s really...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.