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Steve Wilson

Steve Wilson is Chief Revenue Officer at DeskAlerts, a leading provider of internal communications software and emergency notification systems for enterprise organizations worldwide. He specializes in internal communication strategy, mass notification systems, and employee alerting solutions designed to improve organizational responsiveness and safety. With extensive experience supporting Fortune 1000 companies, financial services organizations, healthcare providers, and government agencies, Steve has helped organizations implement scalable communication systems that deliver critical messages across multiple channels, including desktop alerts, mobile notifications, email, SMS, and digital signage. His areas of expertise include: Internal communications strategy for large and distributed workforces Emergency notification systems and crisis communication Mass notification software implementation and optimization Compliance-driven communications for regulated industries Multi-channel employee alerting and engagement At DeskAlerts, Steve focuses on helping organizations ensure the right message reaches the right people at the right time—improving operational efficiency, strengthening crisis response, and supporting business continuity. His insights center on best practices for enterprise communication systems, alerting technologies, and the evolving role of internal communications in high-performance organizations

Site supervisor with a megaphone and tablet sending a safety announcement to workers on a construction site, two workers confirming receipt

10 min read

Workplace safety communication: strategy, examples and tools

Picture of Steve Wilson Steve Wilson: Sep 11, 2024, 11:00:00 AM

Workplace safety communication is the ongoing exchange of hazard, procedure, and incident information between an employer and its people – and it only works if the message arrives. This guide shows how to build it for people who do not sit at a...

HR Communications Workplace Safety
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Idle office screens at lunch hour show the company screensaver full screen; the IT screensaver reads Lock your screen when you leave your desk

9 min read

Corporate Screensaver Examples and Message Ideas for the Workplace

Picture of Steve Wilson Steve Wilson: Aug 13, 2024, 2:50:00 PM

The enrollment deadline that three emails failed to get across, the evacuation route that changed while half the floor was on vacation, the campaign that faded a week after the launch email: these...

Improve Corporate Communication Corporate screensaver
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contact-workplace-emergency-management-2

6 min read

How to Handle Emergency Situations at Work: The Five Steps

Picture of Steve Wilson Steve Wilson: Aug 9, 2023, 12:51:00 AM

In a workplace emergency, the order of actions is: assess the situation, alert everyone affected at once, act on your emergency plan, account for every person, and give a clear all-clear. This guide...

Improve Corporate Communication Emergency communications
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An IT alert reaching employees: a monitoring dashboard with one red card, a pop-up with a red header on a monitor, and a phone showing the acknowledgment check

5 min read

Alert Management: How Alerting Software Works

Picture of Steve Wilson Steve Wilson: Jul 17, 2023, 6:42:55 AM

Monitoring tells you something broke. Alert management decides who hears about it, how fast, on which screen, and what happens when nobody reacts. This guide covers both halves: what IT monitoring...

IT Issues IT communications Best Practices
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A company laptop on its lock screen shows an internal communications message inviting employees to the town hall, in the hall or from their desk

10 min read

Top 10 Lock Screen Ideas for More Effective Internal Communications

Picture of Steve Wilson Steve Wilson: Jan 29, 2023, 7:45:00 PM

The lock screen ideas that work in a large organization pass one test: the message is useful in the few seconds between someone sitting down and signing in, and harmless if the visitor behind them...

Internal Communication Channels Internal Communication Tools Corporate lockscreen
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An IT service desk sends the unplanned outage notice “File sharing is down” from a template; the pop-up appears over the agents’ work windows and one agent points it out to a colleague.

10 min read

IT Outage Notification Template

Picture of Steve Wilson Steve Wilson: Jan 5, 2023, 12:30:00 PM

The nine IT outage notification templates below cover what a service desk sends employees from the first notice to the reason-for-outage summary, with [placeholders] for the system, the scope, the...

Helpdesk IT Issues IT communications
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Change communication timeline: announced at the town hall three weeks before, go-live notice on screen, feedback survey a week after

19 min read

Change Management Communication Plan: Strategy, Template and Examples

Picture of Steve Wilson Steve Wilson: Oct 6, 2022, 5:45:00 AM

A change management communication plan is the dated schedule of messages a change needs – one row per audience, each with a sender, a channel and a deadline. In large organizational change programs,...

Change Management Internal Communications
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A Windows desktop with icons in the left column, a taskbar along the bottom and the company values message on the right third of the wallpaper

10 min read

How to Create a Custom Desktop Wallpaper That Works Across Your Fleet

Picture of Steve Wilson Steve Wilson: Aug 26, 2020, 7:45:00 AM

A custom desktop wallpaper for a managed fleet is less a design job than a delivery job. The image still has to hold up on every screen shape in use and stay clear of the desktop icons on both...

Corporate wallpaper
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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.