Working with others – whether they have seniority or are answerable to you – presents challenges. Even if you’re the boss or manager, throwing in other employees into the mix means that you’re not only in charge of yourself, you also have to make sure that all other staff members are happy and productive.
Fortunately, there are steps you can integrate into your internal communications plan to ensure that your working relationship with staff members runs as smooth as possible.
1. Develop a partnership with your employees.
It’s important to make your employees feel like they are valued and appreciated. Treating your staff members like they are an important part of the team will motivate them to work harder, and allowing them to work autonomously (as long as they are work within professional standards) will make them feel trusted. By developing a partnership with your staff members, not only will your working relationship with them run smoother, you will be able to employ effective and engaging internal communications.
2. Involve employees more deeply into the business.
Involving employees more means allowing them to interact with other employees with different skillsets through programs and projects within the organization. This also involves letting them in on what is going on in the company, especially if issues and concerns relate to them.
Involvement also equals transparency. Don’t lie to your employees. Tell them how the company earns and loses money, and what their roles are when it comes to those two things. Trust them enough to let them in on how the business operates, and they, in turn, will trust you enough to give you the appropriate feedback regarding how they feel about how the business is being ran. Amongst all the effective communication tips out there, involvement is one of the most valuable.
3. Keep your promises.
In as much as politicians who don’t keep their promises are deemed untrustworthy and shady, so are business owners and managers who don’t fulfil their vows to their staff members. Once you oblige yourself to do something, do everything in your power to follow through with it. If you’re not certain if you can do it, don’t promise to do so.
4. Give feedback.
While some employees may not say it, majority want feedback from their bosses and managers. Feedback isn’t only a way of improving communication between leaders and staff members, feedback also allows employees to make right what is wrong, and to improve on how things are being currently done. Instead of the occasional call-out or reprimand for a mistake, providing feedback is a business’ way of supporting its employees and making sure there are particular issues that aren’t overlooked.
5. Create an open, productive workplace.
Create a work environment that is dynamic, that allows people to interact and share ideas. Allow employees to talk and be heard. Organize team building sessions so that not only do employees get to know each other more, they get to learn about each one’s work personalities and habits.
6. Say thank you.
Sometimes we forget to express gratitude in daily situations. You’d be surprised at how a simple “thank you” can leave an employee feeling good and motivated to do an even better job.
Thank your staff members immediately when they do a good job. Take notice of that extra mile they take when doing their given tasks. Send a thank you note to let them know that you appreciate all their hard work. Or even drop by their cubicle or office to personally tell them how their work has benefitted the company.