7 min read
Steve Wilson: Jul 28, 2026 10:07:45 AM
Ticket floods during outages are a communication-timing problem. Reach affected employees before they report the same known incident.
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6 min read
Steve Wilson: Jul 6, 2026 1:20:42 PM
When a cyberattack hits, the channels you’d normally use to warn employees – email, Teams, the intranet – are often the first casualties. They may be down, compromised, or unsafe to use because an...
4 min read
Anastasiia Akhmatzianova: Dec 5, 2025 8:46:05 AM
Communication failures rarely happen because someone “forgot to send an email”, but rather because channels like email, Teams, Slack, and SMS were never designed for the speed, reach, and...
10 min read
Caroline Duncan: Nov 20, 2025 8:48:30 AM
Teams is down. Tickets to the help desk flood in faster than anyone in the IT team can triage. Email is useless because half the staff can't sign in, and the other half are using it to ask what's...
6 min read
Caroline Duncan: Oct 23, 2025 4:10:12 AM
If an active shooter is on the loose, you’ll have a little-to-no warning that they are about to attempt to kill and injure people.
8 min read
Caroline Duncan: Sep 15, 2025 11:00:00 AM
Active shooter attacks happen without warning, so even the best response plans can become useless if critical alerts designed to keep people safe fail to reach them on time. The stakes are high when...
10 min read
Caroline Duncan: Aug 29, 2025 9:30:00 AM
Urgent information must reach employees without delay. Yet too often: Messages get buried in email and Slack noise Departments rely on fragmented tools that create silos Employees tune out...
10 min read
Caroline Duncan: Jul 29, 2025 9:56:55 AM
Year over year, the cost of poor crisis communication has been growing, but it's not only financial loss. Lives, business operations, and reputation are at stake. In this guide, you'll find...
7 min read
Caroline Duncan: Jun 30, 2025 5:53:55 AM
In the U.S. alone, about 85% of companies rely on cloud services (Census Bureau, 2024), and 33% of organizations worldwide have spent over $12 million annually on public cloud in 2025 (Flexera's...
13 min read
Caroline Duncan: Jun 9, 2025 12:02:10 PM
Disasters don't wait for a convenient time. Whether it's a cyberattack, natural disaster, or supply chain disruption, businesses that fail to prepare can risk operational chaos, financial losses, and...
