14 min read
Why Change Management Fails Without Communication – And How to Fix It
You could have the best communication strategy for change management, the right tools, and a clear business case, but if your employees don’t...
If you’re looking to improve your healthcare organization’s CQC rating, consider investing in DeskAlerts – an internal communication software solution that is proven to improve information flow in hospitals and healthcare organizations, and subsequently improves patient outcomes.
The UK Government requires that all care providers show the public how well they are performing. This is done via a rating system carried out by the Care Quality Commission (CQC) that helps people to compare services and make an informed choice about their care options.
Health and social care services are given four different CQC ratings – these are “outstanding”, “good”, “requires improvement” and “inadequate”.
If your organization hasn’t fared so well, introducing DeskAlerts to your environment could help to increase your ratings in the future.
We are a software development company, headquartered in the United States of America providing internal communication solutions for 13 years to clients around the globe, including many NHS hospitals in the United Kingdom.
We know that the healthcare sector has unique challenges it has to work with in ensuring information flows properly. This includes staff working around the clock, across different locations, with different specialties and not always necessarily having access to email or intranet pages.
DeskAlerts is a software solution that works by sending pop-up notifications directly to computer screens, bypassing the email system. The notifications are designed to be intrusive and appear no matter what other programs are in use at the time by the employee, and appear even if a screen is locked or in screensaver mode.
You can send notifications about any critical information you need staff to see and act on. You can also send RSVPs, polls, quizzes and surveys, allowing for two-way communication.
DeskAlerts has helped NHS UK hospitals and private clinics to successfully raise their CQC ratings in several scenarios.
This includes:
14 min read
You could have the best communication strategy for change management, the right tools, and a clear business case, but if your employees don’t...
14 min read
Martyn’s Law will change how UK venues prepare for terrorist threats as it requires businesses to take proactive security measures to protect the...
5 min read
If you’re reading this, you probably already know that effective corporate communication is crucial for almost any industry, including healthcare,...
2 min read
Help desk managers have a tough job trying to manage the expectations of the organization they work for, keeping computer systems and networks up and...