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The Ultimate Emergency Alert System for Crisis Communication
Table of contents How Does DeskAlerts Support Crisis Communication? How Can DeskAlerts Support Crisis Communication in Corporate Settings? How Does...
In an office that houses more than a hundred employees, it is always a dilemma on how to maintain effective communication among departments. This is especially true for companies that operate in different floors, where not all employees get to meet face-to-face every day. Sending relevant information requires time and effort and usually results to unproductivity and inefficiency. Calling for meetings for sudden changes and important announcements will require a lot of time, while sending information through phones will require effort. This is why during these days, most employers make use of e-mails and SMS alerts.
Sending email has always been one of the more preferred ways of sending information. You can send short rich-text format messages. You can send longer messages if you need to be more elaborate. You can attach files--from photos, videos, documents to presentations. However, emails have limitations, too, which make it not a hundred percent effective in terms of sending crucial information among your employees.
Here’s why sending emails is not enough to achieve effective internal communications:
Sending announcements, reminders, safety warnings or instructions is best done through the basic: text messaging. Mobile notifications sent through their personal or work phones are one hundred percent sure delivered even if they are out of the office, without Internet connection or away from their desktops.
A 201 study on mobile phone usage reveals that an average user checks their phones 1,500 times a week. This just shows how mobile phones have become an extension of each user as they bring it anywhere they go. Given this, it is only but fitting to say that sending SMS alerts is the best way to send information.
Sending mobile alerts is perfect for the following people:
Here are the following features of mobile notifications that you get to enjoy with DeskAlerts’ SMS notification system:
What is good about DeskAlerts is that SMS alerts can be synchronized with other notification platforms such as desktop and emails. With this, you have a lot of options to maximize in sending crucial information to your people.
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