Top Tools for Internal Communication

Caroline Duncan - Aug 31, 2018 5:45:23 PM

Increasingly, modern companies are employing a professional and agile workforce from across the globe who work in multiple locations in different time zones, on different devices.


Business communication software


This diversification of the modern workplace means that traditional internal communication channels may not be enough to cut through and ensure that your messages are getting out.

Finding internal communication solutions is particularly critical in environments where people cannot easily meet face to face, but need to collaborate and re,main productive, working as a team across different locations and environments.

These are the top tools available to ensure you have great internal communication so your team works cohesively:

1. Social internet software

A static intranet site that can only be maintained by your IT department should be a thing of the past. These days the best intranet sites are central portals where all employees an share relevant information, documents, contracts, policies, procedures and news in one convenient place.

2. A project management app

There are a variety of these on the market – Asana, Basecamp, Slack to name just a few. Each with different features and functions, but all of them make managing a project collaboratively much smoother and promote effective communication within the team that is using it.

3. Video

With internet speeds much more reliable than they once were, video has become a much more popular way for organizations to communicate with employees. It can be used in a number of ways, from making a library of instructional material such as your company’s induction and onboarding material, through to running seminars and webinars where your senior management can address staff simultaneously no matter where on the globe they are located.

Video can also be used for colleagues to still talk face-to-face even if they aren’t working side-by-side in the same physical office, or to run meetings and save people from traveling long distances to attend.

4. Chat

An instant messaging function is quite useful for quick one-on-one or small group communication in a way that emails aren’t. They are direct and to the point and get everyone’s attention quickly, without clogging up an inbox. Chat is a great way to get answers or feedback quickly. They’re not so good for managing an entire project.

5. A corporate social network

Your employees use social media in their personal lives and are familiar with how it works to keep up with news and events and share interesting information with family and friends. A corporate social network tool such as Workplace by Facebook or Yammer works on the same principal, only it allows employees to share information with their colleagues and also keep informed by management.

6. DeskAlerts

When traditional communications channels aren’t reaching people, think outside the square. DeskAlerts allows you to cut through the digital clutter and send pop-up notifications with your important corporate news straight to employees’ computer desktops which will be seen no matter what programs or apps they have open at the time.

Topics: Internal Communication Best Practices


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