
Keeping employees informed about what’s going on in your company is essential if you want your business to perform at its best. Informed employees are more likely to be highly engaged, productive, and to make fewer mistakes. Lack of communication essentially means your workers have to find their own way in the dark. This can cause confusion, mistakes to be made, and low levels of morale.
Table of contents
The benefits of keeping employees informed
Ways to keep staff informed with DeskAlerts
Improving employee engagement with DeskAlerts
Other ways to keep staff informed
The benefits of keeping employees informed
When you keep employees informed, you provide them with some of the tools essential for success in the workplace.
According to Staffbase's 2025 International Employee Communication Impact Study, conducted with YouGov across 3,574 employees in six countries, employees who receive communication from senior leadership weekly or more are nearly twice as satisfied with their jobs as those who receive no communication from senior leadership.
The key benefits of keeping employees informed include:
- Boosting profitability and productivity.
- Improving morale.
- Having employees who love to work for your company and talk about it to their family and friends.
- Higher rates of employee retention (it can cost up to 150% of an employee’s salary to replace them if they leave!)
- Preventing gossip, rumors, and other misinformation from spreading and undermining your business.
- A more collaborative, cohesive team.
- Creating a great workplace culture.
These outcomes aren't automatic — they require recognizing and actively addressing the internal communications challenges that prevent information from reaching employees in the first place.
Ways to keep staff informed with DeskAlerts
DeskAlerts is a company communication software designed to improve internal communications and share information within organizations.
The software is installed on desktop computers or is available as an app for Apple and Android devices. Using a variety of delivery channels, the system sends notifications to employees in a way that is designed to be deliberately disruptive and grab their attention.
Businesses use DeskAlerts to keep their employees informed in a range of ways:
1. Desktop pop-up alerts
These are pop-up alert windows that appear on an employee’s computer screen, no matter what other software they are using at the time, and can’t be skipped or ignored. The message remains on the employee’s screen until they have read it to the end.
This is a really great way to send important or urgent information to employees, such as:
- Information about planned IT maintenance and downtime, as well as keeping them informed during any unexpected system disruptions.
- Company policy changes require employees to acknowledge that they are aware of the information and act on it.
- Urgent tasks that require your staff to prioritize over their regular work tasks.
- Reminders about important tasks, due dates, and meetings.
- Advice about information security breaches that require increased vigilance or active countermeasures to mitigate.
- Urgent notifications about an emergency situation.
2. Corporate wallpapers, screensavers, and lockscreens
DeskAlerts gives you the ability to make the most of the entire space on a desktop computer’s screen by deploying corporate wallpapers, screensavers, and corporate lock screens in creative ways to keep staff informed.
These can be colorful images or text. You can customize the designs of these to match your corporate branding and make the most of visual communications to convey complex information.
Benefits of keeping employees informed using these channels include:
- Ensuring low-priority messages are seen by recipients at least two to three times a day while they’re not actively working on something. This helps to improve awareness without taking a toll on productivity.
- Having people begin to engage more with company activities helps you to increase their loyalty.
- Unused computer screens become another channel for company brand promotion, which is especially useful when they are in an open space or a customer-facing environment.
3. Employee mobile app
Employees can download the DeskAlerts mobile app from the Apple or Google Play app stores and install it on their smartphone or tablet devices.
So long as the employee is connected to the internet, they will receive push notifications on their devices, ensuring they are kept informed with important information from their employer no matter where they are at the time.
Ways to use the DeskAlerts mobile alert system include:
- Delivering critical company news and announcements as well as sending links to intranet posts and other content.
- Sending employees compliance alerts so they know about important updates. These also include delivery and reading confirmations.
- Inviting employees to corporate events and receiving a response in real time.
- Reminding employees about tasks and rules. You can send it to the entire workforce or to different groups of employees. This can be done as a one-off or more regularly.
- Gathering instant feedback by sending surveys and quizzes.
4. Desktop ticker
A scrolling desktop ticker is a band of text that appears along part of a computer screen… not unlike the ticker tape that appears on TV screens during news broadcasts.
To keep employees informed, it can be used to scroll headlines and other information that employees see while they’re in front of their screens. The text can be the entire message or can include hyperlinks for employees to click on to get more information.
The benefits of the desktop ticker include:
- It’s a less stressful option for sending information to busy employees compared with the direct on-screen pop-up notifications.
- It allows you to feed continuous updates or display multiple messages in a single scrolling bar.
- The ability to drive people to your intranet, internet, blog, or other under-utilized communications resources.
- An opportunity to reach staff who are immersed in their work or can’t be distracted, but may require the urgent information you are sending. For example, nurses in a hospital setting.
- When used along with the desktop pop-ups, the tickers give you an extra level of message severity, which lets you use DeskAlerts features for less critical scenarios.

Improving employee engagement with DeskAlerts
Employee engagement is challenging for many organizations.
According to Gallup's State of the Global Workplace 2025 Report, global employee engagement fell to just 21% in 2024 — the sharpest decline since the COVID-19 pandemic — costing the world economy $438 billion in lost productivity.
In the United States, only 31% of workers are engaged, with the remainder either passively going through the motions or actively working against their organization's interests.
Disengaged employees are less productive, make more mistakes, have higher rates of absenteeism and presenteeism, have low morale, and can create a toxic and negative work culture for their peers. They’re also less likely to stay with the organization.
One of the key drivers of employee engagement is internal communication. Employers who keep employees informed can help to boost engagement, particularly when you are using DeskAlerts.
DeskAlerts can help with engagement in the following ways:
- Reducing information overload. When employees receive too much information, usually in the form of multiple emails, the information can get lost, meaning the employee might feel like they aren’t being consulted about something when they simply haven’t noticed the email.
- Giving employees more control over what types of information they receive by using the content subscriptions feature in DeskAlerts.
- The ability to send personalized content to boost engagement.
- A user reaction function that lets employees “like” content that is sent, enabling them to engage with it in the way they are used to on social media.
ways to keep staff informed
DeskAlerts can be used alongside any other communication methods or channels in your internal communications arsenal. In fact, the best practice in employee communications is that you should use multiple channels for communication in order to ensure that your important information is received.
Different employee cohorts have different preferences when it comes to communication. Some prefer more visual information, while others prefer text. Some prefer in-person communications, while others prefer to have remote communication.
Consider these types of communication when you’re looking for new ways to keep staff informed:
- Face-to-face events such as town hall meetings, workshops, focus groups, seminars, etc.
- Online collaboration platforms such as Slack, Asana, or Microsoft Teams. DeskAlerts can be integrated with Teams to make both software applications even more powerful.
- Video content such as short information videos, addresses from the CEO, education, and training videos. DeskAlerts can be used to send video content directly to employees’ screens.
- Visual content such as posters, infographics, photos, and digital display signage. All of these can be sent to any screen in your company via DeskAlerts.
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Can your business afford not to have an informed workforce? When your employees know what’s going on in the workplace, they’ll be more motivated and engaged. They’ll better understand what’s expected of them, as well as the role they play individually in ensuring your company’s success.
DeskAlerts makes it much easier to keep employees informed. Get in touch today and organize a free demo or trial (click the buttons below).