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Incident Communication Runbook: Template, Roles, and Message Flow
An incident communication runbook settles, before anything breaks, who says what, to whom, on which channel, and how often during an IT or service...
3 min read
Caroline Duncan
:
Updated: Sep 23, 2026

Many states across the USA have now implemented “Alyssa’s Law” to help improve emergency response times in public elementary and secondary schools. Is your school properly equipped to carry out its obligations under this new law?
Table of contents
Why is it called Alyssa’s Law?
Alyssa's Law Requirements for Schools
Which states have adopted Alyssa’s Law?
How Can DeskAlerts instruments help schools?
Alyssa’s Law is legislation that aims to improve and accelerate law enforcement response time during emergencies at public elementary and secondary schools. The law calls for the installation of silent panic alarms that are directly linked to law enforcement, so in case of any emergency they will get on the scene as quickly as possible, take down a threat and triage any victims.
Alyssa’s Law is being implemented on a state-by-state basis so it is already in force in some parts of the United States, while other states it is being considered by legislatures and in others it hasn’t been introduced at all, at the time of writing.
Alyssa’s Law was named after Alyssa Alhadeff, a 14-year-old student at Marjory Stoneman Douglas High School in Parkland, Florida, who was killed in a mass school shooting on February 14, 2018.
Alyssa’s mother, Lori Alhadeff, founded a nonprofit organization called Make Our Schools Safe, which aims to provide safety features tailored to the specific needs of schools. The organization was instrumental in expediting the legislation, which was named in Alyssa’s memory.
The exact Alyssa’s Law requirements that schools must follow will vary from state to state, depending on what is included in the legislation. However, in general, these are Alyssa’s Law inclusions you may encounter:
SCHOOL ALERT SYSTEM FOR 2024 – 5 EMERGENCY MESSAGE TEMPLATES
At the time of writing (May 2024) the following states have passed Alyssa’s Law:
Other states that have introduced Alyssa’s Law (but have not yet passed it) at the time of writing include Nebraska, Arizona, Virginia, Oregon, Georgia, Michigan, Massachusetts, Pennsylvania and Oklahoma.

DeskAlerts is a software solution that enables educational institutions to send critical information to employees and students via various digital channels. The software can send alerts to desktops, mobile devices, digital signage, SMS services and email.
The software is designed to ensure that employees and students receive and see the messages sent by the organization successfully. The system can be used for various purposes, including emergency notifications, IT outages, system failures and general announcements. It provides features like surveys, quizzes, polls and targeting options to enhance internal communication.
For schools looking for assistance with their Alyssa’s Law obligations, DeskAlerts can help by providing a panic button system that enables teachers and staff to quickly alert law enforcement and school administrators in case of an emergency.
With DeskAlerts, schools can:
The DeskAlerts panic button system is designed to be easy to use, fast, and reliable, ensuring that help arrives quickly in case of an emergency. By implementing DeskAlerts, schools can meet the requirements of Alyssa's Law and provide a safer learning environment for their students and staff.
Send urgent notifications to PCs, phones, tablets, digital signage, and other corporate devices.
Display high-visibility alerts directly on employees' screens to help ensure critical messages are seen and acknowledged. Reach employees even when computers are locked, in screensaver mode, or idle.

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